otrs.com

https://otrs.com· First analyzed 30 Apr 2026· Updated 30 Apr 2026

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otrs.com

Mobile

Sponsored

Hosting Provider

DigitalOcean

digitalocean.com

IP Address

68.183.223.22

Site Location

🇩🇪 Germanyvia ip

Server Location

🇩🇪 Frankfurt am Main, Germany

ASN

AS14061

Organization

DigitalOcean, LLC

Server

Nginx

CDN

Nameservers

ns1.your-server.de.ns3.second-ns.de.ns.second-ns.com.

Performance

Core Web Vitals

Weight

First Contentful Paint

1.1 s10%

Speed Index

1.4 s10%

Largest Contentful Paint

—25%

Total Blocking Time

0.0 ms30%

Cumulative Layout Shift

0.00025%

2.3 MB

208 requests

Image Optimization

Lazy LoadWebPResponsive

0–49

50–89

90–100

Architecture Stack

Monolithic

⚙️ SSR

Frontend

Styling

Tailwind CSS

CMS

WordPress

Infrastructure

Hosting

DigitalOcean

CDN

Technology Stack

32 Technologies Detected

Plugins

G470 Connected Roadmap

Elementor

Otrs Elmenter Ci Otrs Success Stories

Dynamic Content For Elementor

Jet Menu

Elementor

Connect Polylang Elementor

Ele Custom Skin Breeze Borlabs Cookie

Elementor

Dynamicconditions G470 Server Maintain Form Ele Custom Skin Pro

Libraries

UI Components

Analytics

Frameworks

Other

CSS Frameworks

Icon Libraries

Tag Managers

Marketing

Web Servers

Security

SEO Analysis

A83/100

Meta Tags9/15

Content8/12

Headings8/8

Technical23/25

E-E-A-T5/7

Images5/7

Links5/5

URL5/5

Social5/5

Freshness4/4

Mobile3/4

Indexability3/3

otrs.comotrs.com

OTRS | Software Solutions for Customer Service, ITSM, ISMS and Cybe...

With our software solutions for Customer Service, ITSM, ISMS, Cyber Defense, we help companies be successful and comply with international standards.

Title truncated.

Title Length76 chars

Recommended: 50-60 chars (~467px / 580px)

Description Length149 chars

Recommended: 120-160 chars

Issues (1)

• Title is too long (76 chars, ~467px). Will be truncated in search results.

5 issues found

Upgrade to view details

Crawlability

Sitemap

Type: index

9 URLs

9 sub-sitemaps

robots.txt

3 rules

Sitemap reference found

Allows all crawlers

Local SEO

Local Search Readiness

30/100

Needs Work

8 10

Sponsored

AI & LLM Readiness

D45/100

Bot Access

20/25

Machine Read.

3/25

Schema Data

8/25

Citation

14/25

AI Bot Access

14/14 accessible

AI Search

OAI-SearchBot

PerplexityBot

Claude-SearchBot

Gemini-Deep-Research

DuckAssistBot

Training

GPTBot

ClaudeBot

Google-Extended

Meta-ExternalAgent

Bytespiderinfo

Amazonbot

Applebot-Extended

CCBotinfo

Fetch

ChatGPT-User

Machine Readability

llms.txt

llms-full.txt

Semantic HTML

Heading Hierarchy

Text ratio:3%

Words:3,125

Token eff.:Poor Structure

Structured Data

5 JSON-LD

Organization×1.1WebSiteBreadcrumbListSearchAction

sameAs entity links

Citation Readiness

Opening Summary27w

Descriptive Headings

Canonical URL

Open Graph3/3

Twitter Card3/3

Language Tag

Publish Date

Author Info

Lists

Tables

TL;DR / Summary

About Page Link

Recommendations (8)

AI readiness recommendation preview...

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Accessibility

WCAG 2.1 Compliance

Evaluates how accessible your website is for users with disabilities, based on WCAG 2.1 guidelines. Checks images, forms, keyboard navigation, ARIA roles, and color contrast.

73/100

Passed

Critical

Warnings

Images & Alt Text

20/20

Checks if images have descriptive alt text for screen readers and visually impaired users.

Semantic Structure

10/20

Evaluates proper use of HTML5 semantic elements (header, nav, main, footer) and heading hierarchy.

Forms & Inputs

15/15

Verifies form fields have labels, error messages are clear, and inputs are properly associated.

Color & Contrast

15/15

Tests text-to-background color contrast ratios against WCAG AA/AAA minimum requirements.

Keyboard & Focus

7/15

Ensures all interactive elements are reachable and operable via keyboard (tab, enter, escape).

ARIA & Roles

6/15

Checks correct use of WAI-ARIA attributes (roles, states, properties) for assistive technologies.

2 recommendations

•Accessibility recommendation preview...

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Carbon Footprint

SWDM v4 · Eco-Score

Carbon emissions estimated using the Sustainable Web Design Model v4 (SWDM v4). Factors in data center, network, and device energy across new and returning visitors. Grade thresholds based on HTTP Archive percentiles.

58/100

233 mg

CO₂e / view

2.3 MB

Page Weight

50%

Cleaner Than

New Visitor

267 mg

Returning (cached)

133 mg

Annual (10K/mo)

28.0 kg

Emission Segments

Data Center

11 mg

Network

69 mg

Device

153 mg

Resource Breakdown

JavaScript

764.3 KB

Images

1.1 MB

CSS

311.2 KB

Fonts

76.7 KB

HTML

67.7 KB

Other

600 B

Green Hosting Verified

DigitalOcean

Provider Match

3 recommendations

•Carbon footprint recommendation preview...

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Security Score

56%Poor

Interactive

HTTPS

No WAF

129d

Certificate Details

Type

Domain Validated (DV)

Certificate Authority

DigiCert Inc

Key Algorithm

RSA (4096 bit)

Signature

SHA-256 with RSA

TLS Version

TLSv1.3

HTTP Protocol

HTTP/2

Valid From

06.08.2025

Valid Until

06.09.2026

OCSP Stapling

Enabled

Subject Alternative Names (2)

*.otrs.comotrs.com

SHA-256 Fingerprint

5F:E9:BB:65:5F:D8:BC:43:D5:4C:EC:37:20:F9:FB:4A:C7:4F:27:2C...

Top Recommendations

Security recommendation preview

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HTTP Headers

Developer Console

accept-ranges

bytes

age

236

cache-control

🟡 0s(max-age=0, s-maxage=2592000)

cache-provider

CLOUDWAYS-CACHE-DC

content-encoding

📦 Gzip(gzip)

content-length

68985

Good Warning Issue

Email Infrastructure

Custom Mail Server

Score

100

SPF

DKIM

DMARC

DMARC Policy

Reject (Strictest)

MX Records (1)

mail.otrs.com

Domain Information

otrs.com

Domain Age

27y 10m

Created

26.06.1998

Expires

25.06.2026

Last Updated

25.11.2025

Registrar

Hetzner Online GmbH

DNSSEC

Not Enabled

Privacy & Compliance

Cookiebot

Cookie Consent Banner

Cookiebot

GDPR Indicators

Cookie consent banner detected

CMP: Cookiebot

Data Protection Officer mentioned

Legitimate interest basis mentioned

Mobile Compatibility

Viewport & Responsive Test

Tests how well your website works on mobile devices. Checks viewport configuration, responsive layout, touch targets, font readability, and simulates rendering across different screen sizes.

81/100

Mobile Friendly89 breakpoints

Viewport Meta

The viewport meta tag tells mobile browsers how to scale the page. Without it, mobile devices render at desktop width.

Responsive Design

Uses CSS media queries or flexible layouts to adapt content to different screen sizes automatically.

Touch Icons

Apple touch icons and favicons displayed when users add the site to their home screen on mobile devices.

Readable Font Size

Base font size should be at least 16px on mobile to ensure text is readable without zooming.

Relative Units

Using em, rem, %, or vw instead of fixed px values allows content to scale properly across screen sizes.

No H-Scroll Risk

No elements wider than the viewport that would cause horizontal scrolling on mobile devices.

Tap Targets OK

Interactive elements (buttons, links) are at least 48x48px with enough spacing to prevent accidental taps.

No Fixed Widths

No elements with fixed pixel widths that could overflow on smaller screens and break the layout.

Viewport

width=device-width, initial-scale=1.0, viewport-fit=cover

1 recommendation

•Mobile compatibility recommendation preview...

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Typography & Readability

Helvetica Neue

WCAG AAA

86/100

Readability

/30

26/30

17px · LH 1.50

Hierarchy

/20

19/20

2x ratio · ✓ H1→H6

WCAG

/25

20/25

15.91:1 min contrast

Performance

/25

21/25

System fonts

Heading Font

Helvetica Neue

Sans34px

Body Font

Helvetica Neue

Sans17px

Contrast Ratio

15.91:1

WCAG AAA (≥7:1)

Reading Comfort

~42 CPL

Narrow lines

34px

43px

27px

17px

✅ Excellent readability: 17px body text is ideal for all devices.

✅ Optimal line spacing: 1.50 ratio (ideal range 1.4–1.6).

✅ WCAG AAA contrast: All text meets 7:1 ratio (min 15.9:1).

✅ Perfect heading hierarchy: Sequential h1→h2→h3 with single H1 — ideal for SEO & accessibility.

✅ Strong hierarchy: Headlines are 2.0x larger than body text.

❌ Pure vw font sizes: Viewport units alone break browser zoom (WCAG 1.4.4 fail). Use clamp(rem, vw, rem).

Color Palette

6 unique colors

12.63:1 AAA Dark

#333333

Other· 55.89999999999999%

#ffffff

Primary· 16.200000000000003%

Business & Marketing Stack

2 Tools Detected

Growing

Behavior Analytics

Google Tag ManagerFree

Google AnalyticsFree

User behavior and product analytics

Sponsored

Scripts & Styles

30 Resources

Scripts

Styles

Async

Defer

Top Script Sources

otrs.com(19)stats.otrs.com(1)

Website Identity

OTRS AG

Organization

With our software solutions for Customer Service, ITSM, ISMS, Cyber Defense, we help companies be successful and comply with international standards.

otrs.com/

27 years old

Location detected: 🇩🇪 Germanyvia ip

Hetzner Online GmbHen-GB

Social Profiles

Facebook X (Twitter)Instagram LinkedIn YouTube

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Last analyzed: 30 Apr 2026 at 11:12

Historical Analysis & Change Tracking