hyken.com

https://hyken.com· First analyzed 06 May 2026· Updated 06 May 2026

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hyken.com

Mobile

Sponsored

Hosting Provider

Linode (Akamai)

linode.com

IP Address

192.81.135.231

Site Location

🇺🇸 United Statesvia ip

Server Location

🇺🇸 Fremont, United States

ASN

AS63949

Organization

Linode

Server

Nginx

CDN

Nameservers

ns18.domaincontrol.com.ns35.domaincontrol.com.ns36.domaincontrol.com.ns17.domaincontrol.com.

Performance

Core Web Vitals

Weight

First Contentful Paint

965 ms10%

Speed Index

1.3 s10%

Largest Contentful Paint

—25%

Total Blocking Time

0.0 ms30%

Cumulative Layout Shift

0.00025%

3.1 MB

64 requests

Image Optimization

Lazy LoadWebPResponsive

0–49

50–89

90–100

Architecture Stack

Monolithic

⚙️ SSR

WordPressv5.2.1

cms

Shep Hykenv1.0Custom

by DigitalONDA

View Theme

Technology Stack

11 Technologies Detected

Plugins

CSS Frameworks

Analytics

Libraries

Fonts

Web Servers

SEO Analysis

A88/100

Meta Tags15/15

Content10/12

Headings8/8

Technical22/25

E-E-A-T7/7

Images4/7

Links4/5

URL5/5

Social3/5

Freshness4/4

Mobile3/4

Indexability3/3

hyken.comhyken.com

Shep Hyken | Customer Service Keynote Speaker | CX Expert

Shep Hyken is the leading authority on customer service and customer experience (CX), award-winning keynote speaker and best-selling author

Title Length57 chars

Recommended: 50-60 chars (~349px / 580px)

Description Length139 chars

Recommended: 120-160 chars

Issues (1)

• Most images missing alt text (44/50) — critical for accessibility and SEO

5 issues found

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Crawlability

Sitemap

Type: index

19 URLs

19 sub-sitemaps

robots.txt

3 rules

Sitemap reference found

Allows all crawlers

Local SEO

Local Search Readiness

20/100

Needs Work

6 11 1

Sponsored

AI & LLM Readiness

D58/100

Bot Access

20/25

Machine Read.

15/25

Schema Data

11/25

Citation

12/25

AI Bot Access

14/14 accessible

AI Search

OAI-SearchBot

PerplexityBot

Claude-SearchBot

Gemini-Deep-Research

DuckAssistBot

Training

GPTBot

ClaudeBot

Google-Extended

Meta-ExternalAgent

Bytespiderinfo

Amazonbot

Applebot-Extended

CCBotinfo

Fetch

ChatGPT-User

Machine Readability

llms.txtinvalid

llms-full.txt

Semantic HTML

Heading Hierarchy

nav

Text ratio:5%

Words:1,255

Token eff.:Optimal

Sections/1K:4

Depth:1/5

Structured Data

5 JSON-LD

Person×1.3Organization×1.1WebSiteBreadcrumbListSearchAction

sameAs entity links

Citation Readiness

Opening Summary1001w

Descriptive Headingsavg 3.1w

Canonical URL

Open Graph3/3

Twitter Card0/3

Language Tag

Publish Date

Author Info

Lists

Tables

TL;DR / Summary

About Page Link

Recommendations (11)

AI readiness recommendation preview...

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Accessibility

WCAG 2.1 Compliance

Evaluates how accessible your website is for users with disabilities, based on WCAG 2.1 guidelines. Checks images, forms, keyboard navigation, ARIA roles, and color contrast.

65/100

Passed

Critical

Warnings

Images & Alt Text

10/20

Checks if images have descriptive alt text for screen readers and visually impaired users.

Semantic Structure

10/20

Evaluates proper use of HTML5 semantic elements (header, nav, main, footer) and heading hierarchy.

Forms & Inputs

15/15

Verifies form fields have labels, error messages are clear, and inputs are properly associated.

Color & Contrast

15/15

Tests text-to-background color contrast ratios against WCAG AA/AAA minimum requirements.

Keyboard & Focus

11/15

Ensures all interactive elements are reachable and operable via keyboard (tab, enter, escape).

ARIA & Roles

4/15

Checks correct use of WAI-ARIA attributes (roles, states, properties) for assistive technologies.

4 recommendations

•Accessibility recommendation preview...

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Carbon Footprint

SWDM v4 · Eco-Score

Carbon emissions estimated using the Sustainable Web Design Model v4 (SWDM v4). Factors in data center, network, and device energy across new and returning visitors. Grade thresholds based on HTTP Archive percentiles.

50/100

318 mg

CO₂e / view

3.1 MB

Page Weight

30%

Cleaner Than

New Visitor

363 mg

Returning (cached)

182 mg

Annual (10K/mo)

38.1 kg

Emission Segments

Data Center

16 mg

Network

93 mg

Device

209 mg

Resource Breakdown

JavaScript

255.4 KB

Images

2.7 MB

CSS

144.0 KB

Fonts

2.0 KB

HTML

26.3 KB

Other

322 B

Green Hosting Verified

Linode (Akamai)

Provider Match

5 recommendations

•Carbon footprint recommendation preview...

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Security Score

21%Critical

Interactive

HTTPS

No WAF

69d

Certificate Details

Type

Domain Validated (DV)

Certificate Authority

Let's Encrypt

Key Algorithm

RSA (2048 bit)

Signature

SHA-256 with RSA

TLS Version

TLSv1.3

HTTP Protocol

HTTP/2

Valid From

16.04.2026

Valid Until

15.07.2026

Subject Alternative Names (2)

hyken.comwww.hyken.com

SHA-256 Fingerprint

44:8A:35:6C:55:D7:E8:36:E6:C1:A7:38:E6:B5:D5:5F:99:6B:70:CA...

Top Recommendations

Security recommendation preview

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HTTP Headers

Developer Console

accept-ranges

bytes

age

3274

content-encoding

📦 Gzip(gzip)

content-length

26627

content-type

text/html; charset=UTF-8

date

Wed, 06 May 2026 23:34:01 GMT

Good Warning Issue

Email Infrastructure

Microsoft 365

Score

SPF

DKIM

DMARC

MX Records (1)

hyken-com.mail.protection.outlook.com

Domain Information

hyken.com

Domain Age

30y 8m

Created

25.08.1995

Expires

01.03.2028

Last Updated

21.02.2023

Registrar

GoDaddy.com, LLC

DNSSEC

Not Enabled

Privacy & Compliance

Cookie Consent Banner

Mobile Compatibility

Viewport & Responsive Test

Tests how well your website works on mobile devices. Checks viewport configuration, responsive layout, touch targets, font readability, and simulates rendering across different screen sizes.

86/100

Mobile Friendly7 breakpoints

Viewport Meta

The viewport meta tag tells mobile browsers how to scale the page. Without it, mobile devices render at desktop width.

Responsive Design

Uses CSS media queries or flexible layouts to adapt content to different screen sizes automatically.

Touch Icons

Apple touch icons and favicons displayed when users add the site to their home screen on mobile devices.

Readable Font Size

Base font size should be at least 16px on mobile to ensure text is readable without zooming.

Relative Units

Using em, rem, %, or vw instead of fixed px values allows content to scale properly across screen sizes.

No H-Scroll Risk

No elements wider than the viewport that would cause horizontal scrolling on mobile devices.

Tap Targets OK

Interactive elements (buttons, links) are at least 48x48px with enough spacing to prevent accidental taps.

No Fixed Widths

No elements with fixed pixel widths that could overflow on smaller screens and break the layout.

Viewport

width=device-width, initial-scale=1, shrink-to-fit=no

1 recommendation

•Mobile compatibility recommendation preview...

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Typography & Readability

AmsiPro + Helvetica

WCAG Partial

67/100

Readability

/30

26/30

18px · LH 1.50

Hierarchy

/20

16/20

2.89x ratio · ✓ H1→H6

WCAG

/25

9/25

1:1 min contrast

Performance

/25

16/25

3 fonts · 3 req

Heading Font

AmsiPro

Sans52px

Body Font

Helvetica

Sans18px

Contrast Ratio

1:1

22 issues

Reading Comfort

~32 CPL

Narrow lines

52px

65px

52px

18px

✅ Excellent readability: 18px body text is ideal for all devices.

✅ Optimal line spacing: 1.50 ratio (ideal range 1.4–1.6).

⚠️ Hard to read: Flesch score 41/100. Simplify sentences for wider reach.

⚠️ Partial contrast: 22 elements below WCAG AA threshold (min 1.0:1).

✅ Perfect heading hierarchy: Sequential h1→h2→h3 with single H1 — ideal for SEO & accessibility.

✅ Strong hierarchy: Headlines are 2.9x larger than body text.

GGoogle Fonts Buy on MyFontsFlesch 41

Color Palette

14 unique colors

Dark

#88737f

Secondary· 5.5%

#11101b

Secondary· 13.9%

#010003

Primary· 12.7%

#444595

Secondary· 9.8%

#112389

Accent· 7.8%

#704e6c

Secondary· 6.2%

#d4cab1

Secondary· 5.9%

#670653

Accent· 4.8%

Business & Marketing Stack

1 Tools Detected

Growing

Behavior Analytics

Google AnalyticsFree

User behavior and product analytics

Sponsored

Scripts & Styles

26 Resources

Scripts

Styles

Async

Defer

Top Script Sources

hyken.com(11)cdn.ampproject.org(8)googletagmanager.com(1)

Website Identity

shephyken

Person

Shep Hyken is the leading authority on customer service and customer experience (CX), award-winning keynote speaker and best-selling author

cindy@hyken.com

(314) 692-2200

hyken.com/

30 years old

Location detected: 🇺🇸 United Statesvia ip

GoDaddy.com, LLC📧 Microsoft 365

Social Profiles

Facebook X (Twitter)Instagram LinkedIn

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Last analyzed: 06 May 2026 at 23:34

Historical Analysis & Change Tracking