housing-ombudsman.org.uk

https://housing-ombudsman.org.uk· First analyzed 11 May 2026· Updated 11 May 2026

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Mobile

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Hosting Provider

Civic Computing Ltd

IP Address

80.75.66.241

Site Location

🇬🇧 United Kingdomvia tld

Server Location

🇬🇧 Gladsmuir, United Kingdom

ASN

AS20860

Organization

Civic Computing Ltd

Server

w3c

Nameservers

cpanel2.connectinternetsolutions.com.cpanel1.connectinternetsolutions.com.

Performance

100

Core Web Vitals

Weight

First Contentful Paint

661 ms10%

Speed Index

859 ms10%

Largest Contentful Paint

—25%

Total Blocking Time

0.0 ms30%

Cumulative Layout Shift

0.00025%

549 KB

75 requests

Image Optimization

Lazy LoadResponsive

0–49

50–89

90–100

Architecture Stack

Monolithic

⚙️ SSR

WordPressv6.9.4

cms

Technology Stack

14 Technologies Detected

Libraries

CSS Frameworks

Analytics

Plugins

UI Components

Other

Icon Libraries

Fonts

Tag Managers

Security

SEO Analysis

B73/100

Meta Tags9/15

Content11/12

Headings3/8

Technical23/25

E-E-A-T2/7

Images3/7

Links4/5

URL5/5

Social3/5

Freshness4/4

Mobile3/4

Indexability3/3

housing-ombudsman.org.ukhousing-ombudsman.org.uk

Housing Ombudsman Service

Explore the Housing Ombudsman's home page and find out how we are improving residents’ lives and landlords’ services through housing complaints.

Title Length25 chars

Recommended: 50-60 chars (~159px / 580px)

Description Length144 chars

Recommended: 120-160 chars

Issues (2)

• Missing H1 tag — every page should have exactly one H1
• Most images missing alt text (18/20) — critical for accessibility and SEO

9 issues found

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Crawlability

Sitemap

Type: index

26 URLs

26 sub-sitemaps

robots.txt

6 rules

Sitemap reference found

Allows all crawlers

Local SEO

Local Search Readiness

23/100

Needs Work

6 11

Sponsored

AI & LLM Readiness

D48/100

Bot Access

20/25

Machine Read.

7/25

Schema Data

8/25

Citation

13/25

AI Bot Access

14/14 accessible

AI Search

OAI-SearchBot

PerplexityBot

Claude-SearchBot

Gemini-Deep-Research

DuckAssistBot

Training

GPTBot

ClaudeBot

Google-Extended

Meta-ExternalAgent

Bytespiderinfo

Amazonbot

Applebot-Extended

CCBotinfo

Fetch

ChatGPT-User

Machine Readability

llms.txt

llms-full.txt

Semantic HTML

Heading Hierarchy

Text ratio:3%

Words:748

Token eff.:Optimal

Structured Data

5 JSON-LD

Organization×1.1WebSiteBreadcrumbListSearchAction

sameAs entity links

Citation Readiness

Opening Summary629w

Descriptive Headingsavg 2.6w

Canonical URL

Open Graph3/3

Twitter Card0/3

Language Tag

Publish Date

Author Info

Lists

Tables

TL;DR / Summary

About Page Link

Recommendations (11)

AI readiness recommendation preview...

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Sponsored

Accessibility

WCAG 2.1 Compliance

Evaluates how accessible your website is for users with disabilities, based on WCAG 2.1 guidelines. Checks images, forms, keyboard navigation, ARIA roles, and color contrast.

A+

92/100

Passed

Critical

Warnings

Images & Alt Text

20/20

Checks if images have descriptive alt text for screen readers and visually impaired users.

Semantic Structure

20/20

Evaluates proper use of HTML5 semantic elements (header, nav, main, footer) and heading hierarchy.

Forms & Inputs

15/15

Verifies form fields have labels, error messages are clear, and inputs are properly associated.

Color & Contrast

15/15

Tests text-to-background color contrast ratios against WCAG AA/AAA minimum requirements.

Keyboard & Focus

15/15

Ensures all interactive elements are reachable and operable via keyboard (tab, enter, escape).

ARIA & Roles

7/15

Checks correct use of WAI-ARIA attributes (roles, states, properties) for assistive technologies.

Carbon Footprint

SWDM v4 · Eco-Score

Carbon emissions estimated using the Sustainable Web Design Model v4 (SWDM v4). Factors in data center, network, and device energy across new and returning visitors. Grade thresholds based on HTTP Archive percentiles.

64/100

55 mg

CO₂e / view

548.7 KB

Page Weight

80%

Cleaner Than

New Visitor

63 mg

Returning (cached)

32 mg

Annual (10K/mo)

6.6 kg

Emission Segments

Data Center

3 mg

Network

16 mg

Device

36 mg

Resource Breakdown

JavaScript

301.1 KB

Images

66.7 KB

CSS

159.3 KB

HTML

21.6 KB

Green Hosting Verified

iomart Group PLC

GWF Verified

4 recommendations

•Carbon footprint recommendation preview...

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Security Score

61%Fair

Interactive

HTTPS

No WAF

68d

Certificate Details

Type

Domain Validated (DV)

Certificate Authority

Let's Encrypt

Key Algorithm

RSA (2048 bit)

Signature

SHA-256 with RSA

TLS Version

TLSv1.2

HTTP Protocol

HTTP/2

Valid From

20.04.2026

Valid Until

19.07.2026

Subject Alternative Names (2)

housing-ombudsman.org.ukwww.housing-ombudsman.org.uk

SHA-256 Fingerprint

10:52:30:E6:ED:9C:F8:BE:CB:B8:99:76:56:40:A8:62:7E:06:7C:61...

Top Recommendations

Security recommendation preview

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HTTP Headers

Developer Console

cache-control

🔴 No Cache(no-store, no-cache, must-revalidate)

content-encoding

📦 Gzip(gzip)

content-length

21824

content-type

text/html; charset=UTF-8

date

Mon, 11 May 2026 10:14:10 GMT

expires

Thu, 19 Nov 1981 08:52:00 GMT

Good Warning Issue

Email Infrastructure

Microsoft 365

Score

SPF

DKIM

DMARC

DMARC Policy

Quarantine (Moderate)

MX Records (1)

housingombudsman-org-uk01i.mail.protection.outlook.com

Domain Information

housing-ombudsman.org.uk

DNSSEC

Not Enabled

Privacy & Compliance

Civic Cookie Control

Cookie Consent Banner

Civic Cookie Control

GDPR Indicators

Cookie consent banner detected

CMP: Civic Cookie Control

Data Protection Officer mentioned

Mobile Compatibility

Viewport & Responsive Test

Tests how well your website works on mobile devices. Checks viewport configuration, responsive layout, touch targets, font readability, and simulates rendering across different screen sizes.

79/100

Mobile Friendly1 breakpoint

Viewport Meta

The viewport meta tag tells mobile browsers how to scale the page. Without it, mobile devices render at desktop width.

Responsive Design

Uses CSS media queries or flexible layouts to adapt content to different screen sizes automatically.

Touch Icons

Apple touch icons and favicons displayed when users add the site to their home screen on mobile devices.

Readable Font Size

Base font size should be at least 16px on mobile to ensure text is readable without zooming.

Relative Units

Using em, rem, %, or vw instead of fixed px values allows content to scale properly across screen sizes.

No H-Scroll Risk

No elements wider than the viewport that would cause horizontal scrolling on mobile devices.

Tap Targets OK

Interactive elements (buttons, links) are at least 48x48px with enough spacing to prevent accidental taps.

No Fixed Widths

No elements with fixed pixel widths that could overflow on smaller screens and break the layout.

Viewport

width=device-width, initial-scale=1

Typography & Readability

Trebuchet MS

WCAG AA

77/100

Readability

/30

23/30

16px · LH 1.60

Hierarchy

/20

20/20

3x ratio · ✓ H1→H6

WCAG

/25

19/25

4.81:1 min contrast

Performance

/25

15/25

2 fonts · 3 req

Heading Font

Trebuchet MS

Sans48px

Body Font

Trebuchet MS

Sans16px

Contrast Ratio

4.81:1

WCAG AA (≥4.5:1)

Reading Comfort

~37 CPL

Narrow lines

48px

30px

26px

16px

✅ Excellent readability: 16px body text is ideal for all devices.

✅ Optimal line spacing: 1.60 ratio (ideal range 1.4–1.6).

⚠️ Hard to read: Flesch score 37/100. Simplify sentences for wider reach.

✅ WCAG AA contrast: All text meets 4.5:1 ratio (min 4.8:1).

✅ Perfect heading hierarchy: Sequential h1→h2→h3 with single H1 — ideal for SEO & accessibility.

✅ Strong hierarchy: Headlines are 3.0x larger than body text.

Buy on MyFontsFlesch 37

Color Palette

7 unique colors

Light

#ffffff

Background· 42.300000000000004%

#502d7f

Primary· 20.6%

#005164

Primary· 18.6%

#b2c3d1

Secondary· 8.6%

#005c7d

Primary· 6.8%

#286a86

Accent· 2.9%

#1e3867

Accent· 0.3%

Business & Marketing Stack

2 Tools Detected

Growing

Behavior Analytics

Google Tag ManagerFree

Google AnalyticsFree

User behavior and product analytics

Sponsored

Scripts & Styles

28 Resources

Scripts

Styles

Async

Defer

Top Script Sources

housing-ombudsman.org.uk(16)googletagmanager.com(3)gstatic.com(1)

Website Identity