customerly.io

https://customerly.io· First analyzed 01 Jun 2026· Updated 01 Jun 2026

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customerly.io

Mobile

Sponsored

Hosting Provider

Amazon Web Services (AWS)

aws.amazon.com

IP Address

54.77.230.211

Site Location

🇮🇪 Irelandvia ip

Server Location

🇮🇪 Dublin, Ireland

ASN

AS16509

Organization

AWS EC2 (eu-west-1)

Server

Cloudflare

CDN

Cloudflare

WAF

Cloudflare

Nameservers

ns-171.awsdns-21.com.ns-1905.awsdns-46.co.uk.ns-884.awsdns-46.net.ns-1435.awsdns-51.org.

Performance

Core Web Vitals

Weight

First Contentful Paint

1.2 s10%

Speed Index

1.5 s10%

Largest Contentful Paint

—25%

Total Blocking Time

0.0 ms30%

Cumulative Layout Shift

0.00025%

24 KB

99 requests

Image Optimization

Lazy LoadAVIFResponsive

0–49

50–89

90–100

Architecture Stack

Monolithic

⚙️ SSR

Infrastructure

Platform

AWS CloudFront

CDN

Cloudflare

Technology Stack

13 Technologies Detected

Analytics

Google Analytics

Plausible Analytics Microsoft Clarity Segment FullStory

Libraries

Other

CSS Frameworks

Fonts

Tag Managers

Customer Support

Advertising

CDN

SEO Analysis

C65/100

Meta Tags13/15

Content8/12

Headings8/8

Technical15/25

E-E-A-T0/7

Images4/7

Links5/5

URL5/5

Social0/5

Freshness0/4

Mobile4/4

Indexability3/3

customerly.iocustomerly.io

Customerly | AI-Powered Customer Support Suite for SaaS Teams

Resolve tickets faster with AI. Automate replies, run NPS & email campaigns — all in one powerful support suite.

Title Length61 chars

Recommended: 50-60 chars (~380px / 580px)

Description Length112 chars

Recommended: 120-160 chars

Issues (1)

• Most images missing alt text (43/70) — critical for accessibility and SEO

8 issues found

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Crawlability

Sitemap

Type: standard

1,171 URLs

robots.txt

8 rules

Sitemap reference found

Local SEO

Local Search Readiness

4/100

Poor

1 15 2

This site doesn't appear to be a local business. Local SEO signals are optional for non-local websites.

Sponsored

AI & LLM Readiness

D44/100

Bot Access

20/25

Machine Read.

15/25

Schema Data

0/25

Citation

9/25

AI Bot Access

14/14 accessible

AI Search

OAI-SearchBot

PerplexityBot

Claude-SearchBot

Gemini-Deep-Research

DuckAssistBot

Training

GPTBot

ClaudeBot

Google-Extended

Meta-ExternalAgent

Bytespiderinfo

Amazonbot

Applebot-Extended

CCBotinfo

Fetch

ChatGPT-User

Machine Readability

llms.txtinvalid

llms-full.txt

Semantic HTML

Heading Hierarchy

nav

Text ratio:7%

Words:959

Token eff.:Optimal

Sections/1K:36.5

Depth:1/5

Structured Data

No Schema

Citation Readiness

Opening Summary33w

Descriptive Headingsavg 4w

Canonical URL

Open Graph0/3

Twitter Card0/3

Language Tag

Publish Date

Author Info

Lists

Tables

TL;DR / Summary

About Page Link

Recommendations (11)

AI readiness recommendation preview...

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Sponsored

Accessibility

WCAG 2.1 Compliance

Evaluates how accessible your website is for users with disabilities, based on WCAG 2.1 guidelines. Checks images, forms, keyboard navigation, ARIA roles, and color contrast.

81/100

Passed

Critical

Warnings

Images & Alt Text

20/20

Checks if images have descriptive alt text for screen readers and visually impaired users.

Semantic Structure

17/20

Evaluates proper use of HTML5 semantic elements (header, nav, main, footer) and heading hierarchy.

Forms & Inputs

15/15

Verifies form fields have labels, error messages are clear, and inputs are properly associated.

Color & Contrast

15/15

Tests text-to-background color contrast ratios against WCAG AA/AAA minimum requirements.

Keyboard & Focus

11/15

Ensures all interactive elements are reachable and operable via keyboard (tab, enter, escape).

ARIA & Roles

3/15

Checks correct use of WAI-ARIA attributes (roles, states, properties) for assistive technologies.

1 recommendation

•Accessibility recommendation preview...

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Carbon Footprint

SWDM v4 · Eco-Score

Carbon emissions estimated using the Sustainable Web Design Model v4 (SWDM v4). Factors in data center, network, and device energy across new and returning visitors. Grade thresholds based on HTTP Archive percentiles.

76/100

A+

2 mg

CO₂e / view

23.8 KB

Page Weight

95%

Cleaner Than

New Visitor

3 mg

Returning (cached)

1 mg

Annual (10K/mo)

288 g

Emission Segments

Data Center

<0.001 g

Network

<0.001 g

Device

2 mg

Resource Breakdown

JavaScript

5.6 KB

Fonts

839 B

HTML

17.4 KB

Green Hosting Verified

Amazon Web Services (AWS)

Provider Match

4 recommendations

•Carbon footprint recommendation preview...

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Security Score

76%Good

Static / Informational

HTTPS

WAF

102d

Certificate Details

Type

Domain Validated (DV)

Certificate Authority

Amazon

Key Algorithm

RSA (2048 bit)

Signature

SHA-256 with RSA

TLS Version

TLSv1.3

HTTP Protocol

HTTP/2

Valid From

26.02.2026

Valid Until

11.09.2026

OCSP Stapling

Enabled

Subject Alternative Names (3)

customerly.io*.customerly.io*.cdn.customerly.io

SHA-256 Fingerprint

CF:85:BC:E1:4C:E6:6F:07:9E:BF:CC:EB:93:D5:2C:88:72:84:FA:D9...

Recommendations

Security recommendation preview

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Upgrade to view header details

HTTP Headers

Developer Console

age

411214

cf-cache-status

HIT

cf-ray🇺🇸 Washington DC

a0251b8a7ea66ff8-IAD

content-encoding

📦 Gzip(gzip)

content-type

text/html; charset=utf-8

date

Sun, 31 May 2026 13:04:28 GMT

Good Warning Issue

Email Infrastructure

Google Workspace

Score

SPF

DKIM

DMARC

DMARC Policy

Quarantine (Moderate)

MX Records (6)

alt4.aspmx.l.google.com

inmail.customerly.io

aspmx.l.google.com

alt1.aspmx.l.google.com

+2 more

Domain Information

customerly.io

Domain Age

9y 6m

Created

05.11.2016

Expires

05.11.2026

Last Updated

11.10.2025

Registrar

NameCheap, Inc.

DNSSEC

Not Enabled

Privacy & Compliance

Cookie Script

Cookie Consent Banner

Cookie Script

GDPR Indicators

Cookie consent banner detected

CMP: Cookie Script

Mobile Compatibility

Viewport & Responsive Test

Tests how well your website works on mobile devices. Checks viewport configuration, responsive layout, touch targets, font readability, and simulates rendering across different screen sizes.

72/100

Mobile Friendly3 breakpoints

Viewport Meta

The viewport meta tag tells mobile browsers how to scale the page. Without it, mobile devices render at desktop width.

Responsive Design

Uses CSS media queries or flexible layouts to adapt content to different screen sizes automatically.

Touch Icons

Apple touch icons and favicons displayed when users add the site to their home screen on mobile devices.

Readable Font Size

Base font size should be at least 16px on mobile to ensure text is readable without zooming.

Relative Units

Using em, rem, %, or vw instead of fixed px values allows content to scale properly across screen sizes.

No H-Scroll Risk

No elements wider than the viewport that would cause horizontal scrolling on mobile devices.

Tap Targets OK

Interactive elements (buttons, links) are at least 48x48px with enough spacing to prevent accidental taps.

No Fixed Widths

No elements with fixed pixel widths that could overflow on smaller screens and break the layout.

Viewport

width=device-width, initial-scale=1

1 recommendation

•Mobile compatibility recommendation preview...

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Typography & Readability

Sora + Inter Display

WCAG Partial

70/100

Readability

/30

24/30

16px · LH 1.50

Hierarchy

/20

19/20

5x ratio · ✓ H1→H6

WCAG

/25

14/25

1.05:1 min contrast

Performance

/25

13/25

System fonts

Heading Font

Sora

Sans80px

Body Font

Inter Display

Sans16px

Contrast Ratio

1.05:1

7 issues

Reading Comfort

~40 CPL

Narrow lines

80px

36px

20px

16px

✅ Excellent readability: 16px body text is ideal for all devices.

✅ Optimal line spacing: 1.50 ratio (ideal range 1.4–1.6).

⚠️ Hard to read: Flesch score 46/100. Simplify sentences for wider reach.

⚠️ Partial contrast: 7 elements below WCAG AA threshold (min 1.1:1).

✅ Perfect heading hierarchy: Sequential h1→h2→h3 with single H1 — ideal for SEO & accessibility.

✅ Strong hierarchy: Headlines are 5.0x larger than body text.

GGoogle FontsFlesch 46

Color Palette

7 unique colors

Light

#feffff

Primary· 39.9%

#b7e4ff

Accent· 18.8%

#d5effe

Accent· 18.7%

#6ebae8

Accent· 6.1%

#7ccdff

Accent· 5.4%

#424b53

Secondary· 5%

Business & Marketing Stack

6 Tools Detected

Enterprise

Behavior Analytics

Google Tag ManagerFree

Google AnalyticsFree

Microsoft ClarityFree

PlausibleSMB

User behavior and product analytics

Scheduling

CalendlySMB

Appointment and meeting schedulers

Advertising

LinkedIn AdsEnterprise

Ad platforms and retargeting pixels

Sponsored

Scripts & Styles

22 Resources

Scripts

Styles

Async

Defer

Top Script Sources

googletagmanager.com(3)cdn.prod.website-files.com(3)snap.licdn.com(2)scripts.clarity.ms(1)clarity.ms(1)

Website Identity

customerly.io

9 years old

Location detected: 🇮🇪 Irelandvia ip

NameCheap, Inc.📧 Google Workspaceen

Social Profiles

X (Twitter)LinkedIn YouTube

Sponsored

Last analyzed: 01 Jun 2026 at 03:40

Historical Analysis & Change Tracking