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Live Chat & Customer Support
Discover live chat widgets and customer support tools. Zendesk, Intercom, Crisp, Tidio, and more.
15 detailed profiles · 371 technologies tracked in this category
Zendesk
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.
LiveChat
LiveChat is a customer service software that provides real-time chat functionality for websites, enabling businesses to engage with visitors, offer support, and generate leads. It integrates with various business tools to streamline customer communication.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Tawk.to
Tawk.to is a free live chat application that allows businesses to monitor and interact with visitors on their websites in real-time. It offers features like chat monitoring, agent management, and visitor analytics, aiming to enhance customer engagement and support.
Gorgias
Gorgias is a customer service help desk platform designed specifically for e-commerce businesses. It integrates with major e-commerce platforms like Shopify, Magento, and BigCommerce to centralize customer interactions from various channels including email, chat, social media, and phone into a single interface.
Freshdesk
Freshdesk is a cloud-based customer service software that provides a suite of tools for managing customer interactions, including ticketing, automation, and self-service options. It aims to streamline support operations and enhance customer engagement across multiple channels.
Crisp
Crisp is a customer service platform offering a suite of tools including live chat, a CRM, and marketing automation. It aims to centralize customer interactions across various channels into a single interface for businesses.
Tidio
Tidio is a customer service platform that combines live chat, chatbots, and email marketing to help businesses engage with their website visitors and convert them into customers. It offers a user-friendly interface and a range of automation features.
Calendly
Calendly is an app for scheduling appointments, meetings, and events.
Drift
Drift is a conversational marketing platform.
Help Scout
Help Scout is a customer service platform including email, a knowledge base tool and live chat.
Chaty
Chaty is a communication tool that enables customer engagement through messaging apps like WhatsApp and Messenger.
Olark
Olark is a live chat software that allows businesses to connect with website visitors in real-time. It offers features like customizable chat widgets, offline messaging, and CRM integrations to enhance customer engagement and support.
Pusher
Pusher is a platform that enables real-time experiences for mobile and web applications through scalable messaging and data synchronization.
Kustomer
Kustomer is a CRM platform.