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zohodesk.com

https://zohodesk.com· First analyzed 28 Apr 2026· Updated 28 Apr 2026
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zohodesk.com
Desktop screenshot of zohodesk.com
Mobile screenshot of zohodesk.com
Mobile

Sponsored

Hosting Provider

NTT DATA

IP Address

204.141.42.241

Site Location

🇺🇸 United Statesvia ip

Server Location

🇺🇸 Los Angeles, United States

ASN

AS2639

Organization

NTT DATA

Server

ZGS

Nameservers

NS11.ZNS-53.com.NS21.ZNS-53.NET.NS31.ZNS-53.com.NS41.ZNS-53.NET.+4 more

Performance

88

Core Web Vitals

Weight

First Contentful Paint
1.6 s10%
Speed Index
2.1 s10%
Largest Contentful Paint
—25%
Total Blocking Time
0.0 ms30%
Cumulative Layout Shift
0.00025%
343 KB
90 requests

Image Optimization

Lazy LoadWebPResponsive
0–49
50–89
90–100

Architecture Stack

Monolithic
⚙️ SSR
Infrastructure
Hosting
NTT DATA

Technology Stack

1 Technologies Detected

CSS Frameworks

1
Tailwind CSS

SEO Analysis

A80/100
24
2
0
Meta Tags15/15
Content11/12
Headings8/8
Technical18/25
E-E-A-T0/7
Images6/7
Links5/5
URL5/5
Social5/5
Freshness0/4
Mobile4/4
Indexability3/3
Z
zohodesk.comzohodesk.com

Zoho Desk | Top Rated Customer Service Help Desk Software

Zoho Desk is an online customer service help desk software for happier customers, empowered agents, and healthier businesses. Get a 15-day free trial.

Title Length57 chars

Recommended: 50-60 chars (~352px / 580px)

Description Length150 chars

Recommended: 120-160 chars

Issues (0)

    2 issues found

    Upgrade to view details

    Crawlability

    Sitemap

    Type: index

    479 URLs

    479 sub-sitemaps

    robots.txt

    132 rules

    Sitemap reference found

    Local SEO

    Local Search Readiness

    6/100
    Poor
    2 13 2

    This site doesn't appear to be a local business. Local SEO signals are optional for non-local websites.

    Sponsored

    AI & LLM Readiness

    D48/100
    Bot Access
    20/25
    Machine Read.
    12/25
    Schema Data
    0/25
    Citation
    16/25

    AI Bot Access

    14/14 accessible
    AI Search
    OAI-SearchBot
    PerplexityBot
    Claude-SearchBot
    Gemini-Deep-Research
    DuckAssistBot
    Training
    GPTBot
    ClaudeBot
    Google-Extended
    Meta-ExternalAgent
    Bytespiderinfo
    Amazonbot
    Applebot-Extended
    CCBotinfo
    Fetch
    ChatGPT-User

    Machine Readability

    llms.txt
    llms-full.txt
    Semantic HTML
    Heading Hierarchy
    code blocksheader/footer
    Text ratio:14%
    Words:2,429
    Token eff.:Optimal
    Sections/1K:4.9
    Depth:2/5

    Structured Data

    No Schema

    Citation Readiness

    Opening Summary43w
    Descriptive Headingsavg 3.4w
    Canonical URL
    Open Graph3/3
    Twitter Card3/3
    Language Tag
    Publish Date
    Author Info
    Lists
    Tables
    TL;DR / Summary
    About Page Link
    Recommendations (8)
    AI readiness recommendation preview...
    Upgrade to view recommendations

    Sponsored

    Accessibility

    WCAG 2.1 Compliance

    Evaluates how accessible your website is for users with disabilities, based on WCAG 2.1 guidelines. Checks images, forms, keyboard navigation, ARIA roles, and color contrast.
    C
    69/100
    12
    Passed
    3
    Critical
    4
    Warnings
    Images & Alt Text
    20/20
    Checks if images have descriptive alt text for screen readers and visually impaired users.
    Semantic Structure
    17/20
    Evaluates proper use of HTML5 semantic elements (header, nav, main, footer) and heading hierarchy.
    Forms & Inputs
    0/15
    Verifies form fields have labels, error messages are clear, and inputs are properly associated.
    Color & Contrast
    15/15
    Tests text-to-background color contrast ratios against WCAG AA/AAA minimum requirements.
    Keyboard & Focus
    8/15
    Ensures all interactive elements are reachable and operable via keyboard (tab, enter, escape).
    ARIA & Roles
    9/15
    Checks correct use of WAI-ARIA attributes (roles, states, properties) for assistive technologies.
    2 recommendations
    • •Accessibility recommendation preview...
    Upgrade to view recommendations

    Carbon Footprint

    SWDM v4 · Eco-Score

    Carbon emissions estimated using the Sustainable Web Design Model v4 (SWDM v4). Factors in data center, network, and device energy across new and returning visitors. Grade thresholds based on HTTP Archive percentiles.
    62/100
    A
    42 mg
    CO₂e / view
    342.7 KB
    Page Weight
    90%
    Cleaner Than
    New Visitor
    48 mg
    vs
    Returning (cached)
    24 mg
    Annual (10K/mo)
    5.1 kg
    Emission Segments
    Data Center
    10 mg
    Network
    10 mg
    Device
    23 mg
    Resource Breakdown
    JavaScript
    95.8 KB
    Images
    4.7 KB
    Fonts
    211.9 KB
    HTML
    5.4 KB
    Other
    25.0 KB
    Green Hosting Not Verified
    NTT DATA
    5 recommendations
    • •Carbon footprint recommendation preview...
    Upgrade to view recommendations
    F

    Security Score

    35%Critical
    Critical / Transactional

    HTTPS

    No WAF

    151d

    Certificate Details

    Type

    Domain Validated (DV)

    Certificate Authority

    Sectigo Limited

    Key Algorithm

    RSA (2048 bit)

    Signature

    SHA-256 with RSA

    TLS Version

    TLSv1.3

    HTTP Protocol

    HTTP/2

    Valid From

    26.09.2025

    Valid Until

    26.09.2026

    OCSP Stapling

    Enabled

    Subject Alternative Names (3)

    www.zoho.comcdn.zoho.comzoho.com

    SHA-256 Fingerprint

    62:8D:D7:61:BF:6A:97:3B:F8:57:2B:6F:BB:24:96:B6:C4:15:12:FC...

    Top Recommendations

    Security recommendation preview

    Upgrade to view recommendations
    Upgrade to view header details

    HTTP Headers

    Developer Console

    cache-control
    🔴 No Cache(max-age=31536000, no-cache)
    content-encoding
    ⚡ Brotli(br)
    content-length
    5179
    content-security-policy
    script-src 'self' 'unsafe-inline' 'unsafe-eval' https://*.zo...
    content-type
    text/html
    date
    Tue, 28 Apr 2026 10:42:17 GMT
    Good Warning Issue

    Email Infrastructure

    Custom Mail Server

    Score

    90

    SPF
    DKIM
    DMARC

    DMARC Policy

    None (Monitor Only)

    MX Records (3)

    zc-mx.zohocorp.com
    zc-mx3.zohocorp.com
    zc-mx2.zohocorp.com

    Domain Information

    zohodesk.com

    Domain Age
    10y 5m

    Created

    10.11.2015

    Expires

    23.02.2027

    Last Updated

    23.01.2025

    Registrar

    MarkMonitor Inc.

    DNSSEC
    Not Enabled

    Privacy & Compliance

    Cookie Consent Banner
    Privacy Policy
    Terms of Service

    GDPR Indicators

    Cookie consent banner detected
    Privacy policy page linked

    Mobile Compatibility

    Viewport & Responsive Test

    Tests how well your website works on mobile devices. Checks viewport configuration, responsive layout, touch targets, font readability, and simulates rendering across different screen sizes.
    D
    59/100
    Mobile Friendly1 breakpoint
    Viewport Meta
    The viewport meta tag tells mobile browsers how to scale the page. Without it, mobile devices render at desktop width.
    Responsive Design
    Uses CSS media queries or flexible layouts to adapt content to different screen sizes automatically.
    Touch Icons
    Apple touch icons and favicons displayed when users add the site to their home screen on mobile devices.
    Readable Font Size
    Base font size should be at least 16px on mobile to ensure text is readable without zooming.
    Relative Units
    Using em, rem, %, or vw instead of fixed px values allows content to scale properly across screen sizes.
    No H-Scroll Risk
    No elements wider than the viewport that would cause horizontal scrolling on mobile devices.
    Tap Targets OK
    Interactive elements (buttons, links) are at least 48x48px with enough spacing to prevent accidental taps.
    No Fixed Widths
    No elements with fixed pixel widths that could overflow on smaller screens and break the layout.
    Viewport
    width=device-width, initial-scale=1.0
    3 recommendations
    • •Mobile compatibility recommendation preview...
    Upgrade to view recommendations

    Typography & Readability

    Zoho_Puvi_Bold + Zoho_Puvi_SemiBold

    WCAG Partial
    57/100
    Readability
    /30
    23/30

    30px · LH 1.40

    Hierarchy
    /20
    15/20

    2.53x ratio · ✓ H1→H6

    WCAG
    /25
    12/25

    2.63:1 min contrast

    Performance
    /25
    7/25

    4 fonts · 4 req

    Heading Font

    Zoho_Puvi_Bold

    Sans76px

    Body Font

    Zoho_Puvi_SemiBold

    Sans30px

    Contrast Ratio

    2.63:1

    6 issues

    Reading Comfort

    ~39 CPL

    Narrow lines
    76px
    h1
    72px
    h2
    48px
    h3
    17px
    h4
    30px
    p

    ✅ Excellent readability: 30px body text is ideal for all devices.

    ✅ Optimal line spacing: 1.40 ratio (ideal range 1.4–1.6).

    ⚠️ Hard to read: Flesch score 34/100. Simplify sentences for wider reach.

    ⚠️ Partial contrast: 6 elements below WCAG AA threshold (min 2.6:1).

    ✅ Perfect heading hierarchy: Sequential h1→h2→h3 with single H1 — ideal for SEO & accessibility.

    ✅ Strong hierarchy: Headlines are 2.5x larger than body text.

    Buy on MyFontsFlesch 35

    Color Palette

    9 unique colors
    2.16:1 Fail Dark
    #555555
    Other· 55.400000000000006%
    #908a79
    Secondary· 3.3%
    #033827
    Primary· 12.7%
    #fef8ed
    Primary· 7.8%
    #05130f
    Primary· 6.5%
    #4d3f3e
    Secondary· 3.9%
    #32423d
    Secondary· 3.5%
    #f2e8d7
    Accent· 2.6%

    Business & Marketing Stack

    1 Tools Detected

    Growing

    Behavior Analytics

    1
    Google AnalyticsFree

    User behavior and product analytics

    1

    Categories

    1

    Total Tools

    0

    Enterprise

    0

    Mid-Market

    Assessment: Growing marketing technology adoption

    Sponsored

    Scripts & Styles

    25 Resources

    20
    Scripts
    5
    Styles
    1
    Async
    0
    Defer

    Top Script Sources

    zohowebstatic.com(5)static.zohocdn.com(4)accounts.zoho.eu(3)pagesense-js.zoho.com(1)accounts.zoho.com(1)

    Website Identity

    zohodesk.com

    10 years old
    Location detected: 🇺🇸 United Statesvia ip
    MarkMonitor Inc.en

    Sponsored

    Last analyzed: 28 Apr 2026 at 10:42

    Historical Analysis & Change Tracking