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zendesk.com.br

https://zendesk.com.br· First analyzed 04 May 2026· Updated 04 May 2026
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zendesk.com.br
Desktop screenshot of zendesk.com.br
Mobile screenshot of zendesk.com.br
Mobile

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Hosting Provider

Cloudflare
cloudflare.com

IP Address

104.16.172.25

Site Location

🇧🇷 Brazilvia tld

Server Location

🇨🇦 Toronto, Canada

ASN

AS13335

Organization

Cloudflare, Inc.

Server

Cloudflare

CDN

Cloudflare

WAF

Cloudflare

Nameservers

walt.ns.cloudflare.com.beth.ns.cloudflare.com.

Performance

100

Core Web Vitals

Weight

First Contentful Paint
444 ms10%
Speed Index
577 ms10%
Largest Contentful Paint
—25%
Total Blocking Time
0.0 ms30%
Cumulative Layout Shift
0.00025%
1.5 MB
219 requests

Image Optimization

Lazy LoadResponsive
0–49
50–89
90–100

Architecture Stack

Hybrid
⚡ SSG
Frontend
Framework
Next.js
CMS
Adobe Experience Manager
Infrastructure
Hosting
Cloudflare
CDN
Cloudflare

Technology Stack

7 Technologies Detected

Analytics

2
Google Analytics
Google Analytics 4

Meta Frameworks

1
Next.js

CSS Frameworks

1
Tailwind CSS

Tag Managers

1
Google Tag Manager

Customer Support

1
Zendesk

CDN

1
Cloudflare

SEO Analysis

A87/100
26
5
1
Meta Tags15/15
Content10/12
Headings7/8
Technical25/25
E-E-A-T2/7
Images3/7
Links5/5
URL5/5
Social4/5
Freshness4/4
Mobile4/4
Indexability3/3
Z
zendesk.com.brzendesk.com.br

Zendesk: A solução completa para atendimento ao cliente

Descubra a solução de atendimento ao cliente com IA escolhida por mais de 200 mil empresas. Encante seus clientes por chat, telefone, e-mail ou rede social.

Title Length55 chars

Recommended: 50-60 chars (~333px / 580px)

Description Length156 chars

Recommended: 120-160 chars

Issues (1)

  • • Most images missing alt text (54/106) — critical for accessibility and SEO

6 issues found

Upgrade to view details

Crawlability

Sitemap

Type: index

2 URLs

2 sub-sitemaps

robots.txt

15 rules

Sitemap reference found

Local SEO

Local Search Readiness

22/100
Needs Work
6 12

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AI & LLM Readiness

D52/100
Bot Access
20/25
Machine Read.
8/25
Schema Data
6/25
Citation
18/25

AI Bot Access

14/14 accessible
AI Search
OAI-SearchBot
PerplexityBot
Claude-SearchBot
Gemini-Deep-Research
DuckAssistBot
Training
GPTBot
ClaudeBot
Google-Extended
Meta-ExternalAgent
Bytespiderinfo
Amazonbot
Applebot-Extended
CCBotinfo
Fetch
ChatGPT-User

Machine Readability

llms.txt
llms-full.txt
Semantic HTML
Heading Hierarchy
nav
Text ratio:3%
Words:2,428
Token eff.:Optimal
Sections/1K:0.4
Depth:1/5

Structured Data

4 JSON-LD
Organization×1.1WebSite
sameAs entity links

Citation Readiness

Opening Summary24w
Descriptive Headingsavg 3.8w
Canonical URL
Open Graph3/3
Twitter Card1/3
Language Tag
Publish Date
Author Info
Lists
Tables
TL;DR / Summary
About Page Link
Recommendations (8)
AI readiness recommendation preview...
Upgrade to view recommendations

Sponsored

Accessibility

WCAG 2.1 Compliance

Evaluates how accessible your website is for users with disabilities, based on WCAG 2.1 guidelines. Checks images, forms, keyboard navigation, ARIA roles, and color contrast.
A
83/100
14
Passed
3
Critical
1
Warnings
Images & Alt Text
20/20
Checks if images have descriptive alt text for screen readers and visually impaired users.
Semantic Structure
17/20
Evaluates proper use of HTML5 semantic elements (header, nav, main, footer) and heading hierarchy.
Forms & Inputs
15/15
Verifies form fields have labels, error messages are clear, and inputs are properly associated.
Color & Contrast
15/15
Tests text-to-background color contrast ratios against WCAG AA/AAA minimum requirements.
Keyboard & Focus
7/15
Ensures all interactive elements are reachable and operable via keyboard (tab, enter, escape).
ARIA & Roles
9/15
Checks correct use of WAI-ARIA attributes (roles, states, properties) for assistive technologies.
2 recommendations
  • •Accessibility recommendation preview...
Upgrade to view recommendations

Carbon Footprint

SWDM v4 · Eco-Score

Carbon emissions estimated using the Sustainable Web Design Model v4 (SWDM v4). Factors in data center, network, and device energy across new and returning visitors. Grade thresholds based on HTTP Archive percentiles.
59/100
C
151 mg
CO₂e / view
1.5 MB
Page Weight
60%
Cleaner Than
New Visitor
173 mg
vs
Returning (cached)
86 mg
Annual (10K/mo)
18.1 kg
Emission Segments
Data Center
7 mg
Network
44 mg
Device
99 mg
Resource Breakdown
JavaScript
1.4 MB
Images
342 B
HTML
78.2 KB
Other
300 B
Green Hosting Verified
Cloudflare
GWF Verified
4 recommendations
  • •Carbon footprint recommendation preview...
Upgrade to view recommendations
D

Security Score

56%Poor
Interactive

HTTPS

WAF

34d

Certificate Details

Type

Domain Validated (DV)

Certificate Authority

Google Trust Services

Key Algorithm

ECDSA (secp256r1) (256 bit)

Signature

ECDSA with SHA-256

TLS Version

TLSv1.3

HTTP Protocol

HTTP/2

Valid From

10.03.2026

Valid Until

08.06.2026

OCSP Stapling

Enabled

Subject Alternative Names (2)

zendesk.com.br*.zendesk.com.br

SHA-256 Fingerprint

A3:73:9B:1F:90:A8:1B:56:66:22:36:96:FF:F2:AE:DA:9A:52:51:E0...

Top Recommendations

Security recommendation preview

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Upgrade to view header details

HTTP Headers

Developer Console

age
974
cache-control
🟡 1 Hours(public, max-age=3600)
cf-cache-status
HIT
cf-ray🇫🇷 Paris
9f6a6f5eebc85786-CDG
content-encoding
⚡ Brotli(br)
content-security-policy
default-src * wss://*.zopim.com 'unsafe-inline' 'unsafe-eval...
Good Warning Issue

Email Infrastructure

Google Workspace

Score

40

SPF
DKIM
DMARC

DMARC Policy

None (Monitor Only)

MX Records (5)

alt1.aspmx.l.google.com
alt2.aspmx.l.google.com
aspmx2.googlemail.com
aspmx3.googlemail.com

+1 more

Domain Information

zendesk.com.br

Domain Age
15y 9m

Created

23.07.2010

Expires

23.07.2030

Last Updated

14.05.2021

DNSSEC
Not Enabled

Privacy & Compliance

OneTrust

Cookie Consent Banner
OneTrust
Privacy Policy
Terms of Service

GDPR Indicators

Cookie consent banner detected
CMP: OneTrust
Privacy policy page linked
Data Protection Officer mentioned

Mobile Compatibility

Viewport & Responsive Test

Tests how well your website works on mobile devices. Checks viewport configuration, responsive layout, touch targets, font readability, and simulates rendering across different screen sizes.
C
62/100
Mobile Friendly
Viewport Meta
The viewport meta tag tells mobile browsers how to scale the page. Without it, mobile devices render at desktop width.
Responsive Design
Uses CSS media queries or flexible layouts to adapt content to different screen sizes automatically.
Touch Icons
Apple touch icons and favicons displayed when users add the site to their home screen on mobile devices.
Readable Font Size
Base font size should be at least 16px on mobile to ensure text is readable without zooming.
Relative Units
Using em, rem, %, or vw instead of fixed px values allows content to scale properly across screen sizes.
No H-Scroll Risk
No elements wider than the viewport that would cause horizontal scrolling on mobile devices.
Tap Targets OK
Interactive elements (buttons, links) are at least 48x48px with enough spacing to prevent accidental taps.
No Fixed Widths
No elements with fixed pixel widths that could overflow on smaller screens and break the layout.
Viewport
width=device-width
3 recommendations
  • •Mobile compatibility recommendation preview...
Upgrade to view recommendations

Typography & Readability

Arial

WCAG Partial
68/100
Readability
/30
20/30

20px · LH 1.45

Hierarchy
/20
14/20

4.25x ratio

WCAG
/25
16/25

1.24:1 min contrast

Performance
/25
18/25

System fonts

Heading Font

Arial

Sans85px

Body Font

Arial

Sans20px

Contrast Ratio

1.24:1

5 issues

Reading Comfort

~41 CPL

Narrow lines
85px
h1
53px
h2
53px
h3
20px
p

✅ Excellent readability: 20px body text is ideal for all devices.

✅ Optimal line spacing: 1.45 ratio (ideal range 1.4–1.6).

❌ Very complex text: Flesch score 18/100. Consider shorter sentences and simpler words.

⚠️ Partial contrast: 5 elements below WCAG AA threshold (min 1.2:1).

⚠️ Minor heading issue: 1 level skip(s) detected. Maintain sequential order for screen readers.

✅ Strong hierarchy: Headlines are 4.2x larger than body text.

Flesch 18

Color Palette

7 unique colors
11.65:1 AAA Light
#ffffff
Background· 77.19999999999999%
#383934
Other· 3.3%
#f1f3ea
Primary· 5.9%
#daf789
Accent· 5%
#e2f8a4
Accent· 2.4%
#ebfac0
Accent· 2.2%

Business & Marketing Stack

5 Tools Detected

Enterprise

Customer Support

1
ZendeskEnterprise

Live chat and helpdesk tools

Behavior Analytics

2
Google Tag ManagerFree
Google AnalyticsFree

User behavior and product analytics

Privacy & Cookies

1
OneTrustEnterprise

Cookie consent and privacy compliance tools

Social Media

1
Twitter/X WidgetsFree

Social widgets and sharing tools

4

Categories

5

Total Tools

2

Enterprise

0

Mid-Market

Assessment: Sophisticated marketing and sales technology infrastructure

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Scripts & Styles

20 Resources

20
Scripts
0
Styles
7
Async
13
Defer

Top Script Sources

local(14)googletagmanager.com(4)cdn.cookielaw.org(1)static.zdassets.com(1)

Website Identity

Zendesk

Zendesk

Organization

Descubra a solução de atendimento ao cliente com IA escolhida por mais de 200 mil empresas. Encante seus clientes por chat, telefone, e-mail ou rede social.

www.zendesk.com
15 years old
Location detected: 🇧🇷 Brazilvia tld
📧 Google Workspacept-BR

Sponsored

Last analyzed: 04 May 2026 at 21:00

Historical Analysis & Change Tracking