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zammad.com

https://zammad.com· First analyzed 24 May 2026· Updated 24 May 2026
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zammad.com
Desktop screenshot of zammad.com
Mobile screenshot of zammad.com
Mobile

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Hosting Provider

Hetzner
hetzner.com

IP Address

116.203.82.166

Site Location

🇩🇪 Germanyvia ip

Server Location

🇩🇪 Nuremberg, Germany

ASN

AS24940

Organization

Hetzner

Server

Apache

Nameservers

ns3.dc.zammad.com.ns2.dc.zammad.com.ns1.dc.zammad.com.

Performance

98

Core Web Vitals

Weight

First Contentful Paint
867 ms10%
Speed Index
1.1 s10%
Largest Contentful Paint
—25%
Total Blocking Time
0.0 ms30%
Cumulative Layout Shift
0.00025%
3.4 MB
137 requests

Image Optimization

WebPResponsive
0–49
50–89
90–100

Architecture Stack

Monolithic
⚙️ SSR
Ghost

Technology Stack

4 Technologies Detected

Libraries

1
jQuery

CSS Frameworks

1
Tailwind CSS

Analytics

1
Matomo

Web Servers

1
Apache

SEO Analysis

B73/100
22
5
1
Meta Tags15/15
Content11/12
Headings8/8
Technical16/25
E-E-A-T3/7
Images3/7
Links2/5
URL5/5
Social3/5
Freshness0/4
Mobile4/4
Indexability3/3
Z
zammad.comzammad.com

I-Powered Service Platform for All Support Needs | Zammad

Powerful helpdesk software that’s never overwhelming. Centralize your customer communication in one place and deliver a great service experience.

Title Length57 chars

Recommended: 50-60 chars (~351px / 580px)

Description Length145 chars

Recommended: 120-160 chars

Issues (1)

  • • Most images missing alt text (112/156) — critical for accessibility and SEO

6 issues found

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Crawlability

Sitemap

Type: standard

946 URLs

robots.txt

6 rules

Sitemap reference found

Local SEO

Local Search Readiness

11/100
Poor
3 14 2

This site doesn't appear to be a local business. Local SEO signals are optional for non-local websites.

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AI & LLM Readiness

D41/100
Bot Access
20/25
Machine Read.
10/25
Schema Data
0/25
Citation
11/25

AI Bot Access

14/14 accessible
AI Search
OAI-SearchBot
PerplexityBot
Claude-SearchBot
Gemini-Deep-Research
DuckAssistBot
Training
GPTBot
ClaudeBot
Google-Extended
Meta-ExternalAgent
Bytespiderinfo
Amazonbot
Applebot-Extended
CCBotinfo
Fetch
ChatGPT-User

Machine Readability

llms.txt
llms-full.txt
Semantic HTML
Heading Hierarchy
blockquotesdef. listsnavheader/footer
Text ratio:10%
Words:3,510
Token eff.:Good
Sections/1K:6.3
Depth:4/5

Structured Data

No Schema

Citation Readiness

Opening Summary31w
Descriptive Headingsavg 3.1w
Canonical URL
Open Graph3/3
Twitter Card0/3
Language Tag
Publish Date
Author Info
Lists
Tables
TL;DR / Summary
About Page Link
Recommendations (10)
AI readiness recommendation preview...
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Accessibility

WCAG 2.1 Compliance

Evaluates how accessible your website is for users with disabilities, based on WCAG 2.1 guidelines. Checks images, forms, keyboard navigation, ARIA roles, and color contrast.
A
80/100
12
Passed
3
Critical
1
Warnings
Images & Alt Text
20/20
Checks if images have descriptive alt text for screen readers and visually impaired users.
Semantic Structure
17/20
Evaluates proper use of HTML5 semantic elements (header, nav, main, footer) and heading hierarchy.
Forms & Inputs
15/15
Verifies form fields have labels, error messages are clear, and inputs are properly associated.
Color & Contrast
15/15
Tests text-to-background color contrast ratios against WCAG AA/AAA minimum requirements.
Keyboard & Focus
9/15
Ensures all interactive elements are reachable and operable via keyboard (tab, enter, escape).
ARIA & Roles
4/15
Checks correct use of WAI-ARIA attributes (roles, states, properties) for assistive technologies.
1 recommendation
  • •Accessibility recommendation preview...
Upgrade to view recommendations

Carbon Footprint

SWDM v4 · Eco-Score

Carbon emissions estimated using the Sustainable Web Design Model v4 (SWDM v4). Factors in data center, network, and device energy across new and returning visitors. Grade thresholds based on HTTP Archive percentiles.
46/100
E
354 mg
CO₂e / view
3.4 MB
Page Weight
15%
Cleaner Than
New Visitor
404 mg
vs
Returning (cached)
202 mg
Annual (10K/mo)
42.5 kg
Emission Segments
Data Center
17 mg
Network
104 mg
Device
233 mg
Resource Breakdown
JavaScript
71.0 KB
Images
2.7 MB
CSS
30.6 KB
Fonts
84.6 KB
HTML
25.6 KB
Other
483.7 KB
Green Hosting Verified
Hetzner Online GmbH
GWF Verified
4 recommendations
  • •Carbon footprint recommendation preview...
Upgrade to view recommendations
A+

Security Score

98%Excellent
Static / Informational

HTTPS

No WAF

172d

Certificate Details

Type

Domain Validated (DV)

Certificate Authority

DigiCert Inc

Key Algorithm

RSA (4096 bit)

Signature

SHA-256 with RSA

TLS Version

TLSv1.3

HTTP Protocol

HTTP/1.1

Valid From

28.04.2026

Valid Until

12.11.2026

OCSP Stapling

Enabled

Subject Alternative Names (2)

*.zammad.comzammad.com

SHA-256 Fingerprint

38:C1:DC:A3:37:67:88:01:EA:83:A5:BF:04:07:4D:71:14:7E:2E:42...

Upgrade to view header details

HTTP Headers

Developer Console

accept-ranges
bytes
connection
Keep-Alive
content-encoding
📦 Gzip(gzip)
content-length
25961
content-security-policy
default-src 'self' https://register.zammad.com https://zamma...
content-type
text/html
Good Warning Issue

Email Infrastructure

Custom Mail Server

Score

75

SPF
DKIM
DMARC

DMARC Policy

Reject (Strictest)

MX Records (1)

mx2.zammad.com

Domain Information

zammad.com

Domain Age
14y 4m

Created

18.01.2012

Expires

18.01.2027

Last Updated

19.01.2026

Registrar

HTTP.NET INTERNET GMBH

DNSSEC
Not Enabled

Privacy & Compliance

Cookie Consent Banner
Privacy Policy
Terms of Service

GDPR Indicators

Privacy policy page linked

Mobile Compatibility

Viewport & Responsive Test

Tests how well your website works on mobile devices. Checks viewport configuration, responsive layout, touch targets, font readability, and simulates rendering across different screen sizes.
C
66/100
Mobile Friendly1 breakpoint
Viewport Meta
The viewport meta tag tells mobile browsers how to scale the page. Without it, mobile devices render at desktop width.
Responsive Design
Uses CSS media queries or flexible layouts to adapt content to different screen sizes automatically.
Touch Icons
Apple touch icons and favicons displayed when users add the site to their home screen on mobile devices.
Readable Font Size
Base font size should be at least 16px on mobile to ensure text is readable without zooming.
Relative Units
Using em, rem, %, or vw instead of fixed px values allows content to scale properly across screen sizes.
No H-Scroll Risk
No elements wider than the viewport that would cause horizontal scrolling on mobile devices.
Tap Targets OK
Interactive elements (buttons, links) are at least 48x48px with enough spacing to prevent accidental taps.
No Fixed Widths
No elements with fixed pixel widths that could overflow on smaller screens and break the layout.
Viewport
width=device-width,initial-scale=1.0
2 recommendations
  • •Mobile compatibility recommendation preview...
Upgrade to view recommendations

Typography & Readability

Clash Display + Inter

WCAG Partial
74/100
Readability
/30
21/30

16px · LH 1.50

Hierarchy
/20
20/20

4x ratio · ✓ H1→H6

WCAG
/25
18/25

1.76:1 min contrast

Performance
/25
15/25

2 fonts · 2 req

Heading Font

Clash Display

Sans64px

Body Font

Inter

Sans16px

Contrast Ratio

1.76:1

3 issues

Reading Comfort

~37 CPL

Narrow lines
64px
h1
80px
h2
80px
h3
16px
p
Major Second
Scale

✅ Excellent readability: 16px body text is ideal for all devices.

✅ Optimal line spacing: 1.50 ratio (ideal range 1.4–1.6).

❌ Very complex text: Flesch score 21/100. Consider shorter sentences and simpler words.

⚠️ Partial contrast: 3 elements below WCAG AA threshold (min 1.8:1).

✅ Perfect heading hierarchy: Sequential h1→h2→h3 with single H1 — ideal for SEO & accessibility.

✅ Strong hierarchy: Headlines are 4.0x larger than body text.

Buy on MyFontsFluid Type (rem)Flesch 21

Color Palette

7 unique colors
3.14:1 AA Large Light
#777f81
Other· 5%
#e0e2df
Other· 2.5%
#0d1e28
Primary· 68.60000000000001%
#fefffe
Primary· 6.6000000000000005%
#b59f75
Secondary· 3.7%

Business & Marketing Stack

2 Tools Detected

Growing

Behavior Analytics

2
Matomo (Piwik)Mid-Market
Google AnalyticsFree

User behavior and product analytics

1

Categories

2

Total Tools

0

Enterprise

1

Mid-Market

Assessment: Growing marketing technology adoption

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Scripts & Styles

5 Resources

3
Scripts
2
Styles
1
Async
1
Defer

Top Script Sources

zammad.matomo.cloud(1)support.zammad.com(1)zammad.com(1)

Website Identity

zammad.com

14 years old
Location detected: 🇩🇪 Germanyvia ip
HTTP.NET INTERNET GMBHen

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Last analyzed: 24 May 2026 at 00:27

Historical Analysis & Change Tracking