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tio.com.au

https://tio.com.au· First analyzed 22 May 2026· Updated 22 May 2026
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tio.com.au
Desktop screenshot of tio.com.au
Mobile screenshot of tio.com.au
Mobile

Sponsored

Hosting Provider

Webvisions (Hong Kong) Ltd

IP Address

202.157.180.14

Site Location

🇦🇺 Australiavia tld

Server Location

🇭🇰 Hong Kong, Hong Kong

ASN

AS16509

Organization

Webvisions (Hong Kong) Ltd

CDN

Cloudflare

WAF

Cloudflare

Nameservers

karl.ns.cloudflare.com.isla.ns.cloudflare.com.

Performance

97

Core Web Vitals

Weight

First Contentful Paint
962 ms10%
Speed Index
1.3 s10%
Largest Contentful Paint
—25%
Total Blocking Time
0.0 ms30%
Cumulative Layout Shift
0.00025%
549 KB
39 requests

Image Optimization

Lazy Load
0–49
50–89
90–100

Architecture Stack

Monolithic
⚙️ SSR
Drupal

Technology Stack

8 Technologies Detected

Analytics

4
Google Analytics
Google Analytics 4
Facebook PixelMatomo

Other

1
Modernizr

CSS Frameworks

1
Tailwind CSS

Icon Libraries

1
Font Awesome

Tag Managers

1
Google Tag Manager

SEO Analysis

B71/100
20
6
0
Meta Tags14/15
Content11/12
Headings8/8
Technical18/25
E-E-A-T0/7
Images3/7
Links5/5
URL5/5
Social0/5
Freshness0/4
Mobile4/4
Indexability3/3
T
tio.com.autio.com.au

Home | Telecommunications Industry Ombudsman

Telecommunications Industry Ombudsman helps consumers and small businesses resolve complaints about their telephone and internet services.

Title Length44 chars

Recommended: 50-60 chars (~278px / 580px)

Description Length138 chars

Recommended: 120-160 chars

Issues (0)

    6 issues found

    Upgrade to view details

    Crawlability

    Sitemap

    Type: standard

    681 URLs

    robots.txt

    53 rules

    Local SEO

    Local Search Readiness

    13/100
    Poor
    4 11 2

    This site doesn't appear to be a local business. Local SEO signals are optional for non-local websites.

    Sponsored

    AI & LLM Readiness

    D46/100
    Bot Access
    20/25
    Machine Read.
    11/25
    Schema Data
    0/25
    Citation
    15/25

    AI Bot Access

    14/14 accessible
    AI Search
    OAI-SearchBot
    PerplexityBot
    Claude-SearchBot
    Gemini-Deep-Research
    DuckAssistBot
    Training
    GPTBot
    ClaudeBot
    Google-Extended
    Meta-ExternalAgent
    Bytespiderinfo
    Amazonbot
    Applebot-Extended
    CCBotinfo
    Fetch
    ChatGPT-User

    Machine Readability

    llms.txt
    llms-full.txt
    Semantic HTML
    Heading Hierarchy
    navheader/footer
    Text ratio:5%
    Words:638
    Token eff.:Optimal
    Sections/1K:17.2
    Depth:2/5

    Structured Data

    No Schema

    Citation Readiness

    Opening Summary38w
    Descriptive Headingsavg 5.5w
    Canonical URL
    Open Graph0/3
    Twitter Card0/3
    Language Tag
    Publish Date
    Author Info
    Lists
    Tables
    TL;DR / Summary
    About Page Link
    Recommendations (8)
    AI readiness recommendation preview...
    Upgrade to view recommendations

    Sponsored

    Accessibility

    WCAG 2.1 Compliance

    Evaluates how accessible your website is for users with disabilities, based on WCAG 2.1 guidelines. Checks images, forms, keyboard navigation, ARIA roles, and color contrast.
    A
    82/100
    12
    Passed
    2
    Critical
    1
    Warnings
    Images & Alt Text
    20/20
    Checks if images have descriptive alt text for screen readers and visually impaired users.
    Semantic Structure
    17/20
    Evaluates proper use of HTML5 semantic elements (header, nav, main, footer) and heading hierarchy.
    Forms & Inputs
    10/15
    Verifies form fields have labels, error messages are clear, and inputs are properly associated.
    Color & Contrast
    15/15
    Tests text-to-background color contrast ratios against WCAG AA/AAA minimum requirements.
    Keyboard & Focus
    11/15
    Ensures all interactive elements are reachable and operable via keyboard (tab, enter, escape).
    ARIA & Roles
    9/15
    Checks correct use of WAI-ARIA attributes (roles, states, properties) for assistive technologies.
    2 recommendations
    • •Accessibility recommendation preview...
    Upgrade to view recommendations

    Carbon Footprint

    SWDM v4 · Eco-Score

    Carbon emissions estimated using the Sustainable Web Design Model v4 (SWDM v4). Factors in data center, network, and device energy across new and returning visitors. Grade thresholds based on HTTP Archive percentiles.
    59/100
    A
    68 mg
    CO₂e / view
    549.1 KB
    Page Weight
    80%
    Cleaner Than
    New Visitor
    78 mg
    vs
    Returning (cached)
    39 mg
    Annual (10K/mo)
    8.1 kg
    Emission Segments
    Data Center
    15 mg
    Network
    16 mg
    Device
    36 mg
    Resource Breakdown
    JavaScript
    212.3 KB
    Images
    227.9 KB
    CSS
    94.7 KB
    HTML
    14.3 KB
    Green Hosting Not Verified
    Webvisions (Hong Kong) Ltd
    4 recommendations
    • •Carbon footprint recommendation preview...
    Upgrade to view recommendations
    D

    Security Score

    56%Poor
    Interactive

    HTTPS

    No WAF

    194d

    Certificate Details

    Type

    Domain Validated (DV)

    Certificate Authority

    Amazon

    Key Algorithm

    RSA (2048 bit)

    Signature

    SHA-256 with RSA

    TLS Version

    TLSv1.3

    HTTP Protocol

    HTTP/2

    Valid From

    04.11.2025

    Valid Until

    02.12.2026

    OCSP Stapling

    Enabled

    Subject Alternative Names (2)

    www.tio.com.autio.com.au

    SHA-256 Fingerprint

    53:3A:02:A1:07:7A:70:7E:84:7A:B2:BC:7D:1F:C8:3A:7E:D9:2C:29...

    Top Recommendations

    Security recommendation preview

    Upgrade to view recommendations
    Upgrade to view header details

    HTTP Headers

    Developer Console

    age
    140
    cache-control
    🟡 900s(max-age=900, public)
    content-encoding
    ⚡ Brotli(br)
    content-language
    en
    content-length
    14296
    content-type
    text/html; charset=UTF-8
    Good Warning Issue

    Email Infrastructure

    Mimecast

    Score

    90

    SPF
    DKIM
    DMARC

    DMARC Policy

    None (Monitor Only)

    MX Records (2)

    au-smtp-inbound-2.mimecast.com
    au-smtp-inbound-1.mimecast.com

    Domain Information

    tio.com.au

    Last Updated

    18.05.2026

    Registrar

    Melbourne IT

    DNSSEC
    Not Enabled

    Privacy & Compliance

    Cookie Consent Banner
    Privacy Policy
    Terms of Service

    GDPR Indicators

    Cookie consent banner detected
    Privacy policy page linked

    Mobile Compatibility

    Viewport & Responsive Test

    Tests how well your website works on mobile devices. Checks viewport configuration, responsive layout, touch targets, font readability, and simulates rendering across different screen sizes.
    C
    62/100
    Mobile Friendly1 breakpoint
    Viewport Meta
    The viewport meta tag tells mobile browsers how to scale the page. Without it, mobile devices render at desktop width.
    Responsive Design
    Uses CSS media queries or flexible layouts to adapt content to different screen sizes automatically.
    Touch Icons
    Apple touch icons and favicons displayed when users add the site to their home screen on mobile devices.
    Readable Font Size
    Base font size should be at least 16px on mobile to ensure text is readable without zooming.
    Relative Units
    Using em, rem, %, or vw instead of fixed px values allows content to scale properly across screen sizes.
    No H-Scroll Risk
    No elements wider than the viewport that would cause horizontal scrolling on mobile devices.
    Tap Targets OK
    Interactive elements (buttons, links) are at least 48x48px with enough spacing to prevent accidental taps.
    No Fixed Widths
    No elements with fixed pixel widths that could overflow on smaller screens and break the layout.
    Viewport
    width=device-width, initial-scale=1.0
    1 recommendation
    • •Mobile compatibility recommendation preview...
    Upgrade to view recommendations

    Typography & Readability

    arial

    WCAG Partial
    69/100
    Readability
    /30
    14/30

    14px · LH 2.06

    Hierarchy
    /20
    18/20

    4.36x ratio · ✓ H1→H6

    WCAG
    /25
    16/25

    2.13:1 min contrast

    Performance
    /25
    21/25

    System fonts

    Heading Font

    arial

    Sans61px

    Body Font

    arial

    Sans14px

    Contrast Ratio

    2.13:1

    1 issue

    Reading Comfort

    ~35 CPL

    Narrow lines
    61px
    h1
    61px
    h2
    29px
    h3
    14px
    p

    ⚠️ Small text: 14px may strain on mobile. Use ≥16px for WCAG compliance.

    ⚠️ Wide line spacing (2.06). 1.4–1.6 is optimal for body text.

    ⚠️ Partial contrast: 1 elements below WCAG AA threshold (min 2.1:1).

    ✅ Perfect heading hierarchy: Sequential h1→h2→h3 with single H1 — ideal for SEO & accessibility.

    ✅ Strong hierarchy: Headlines are 4.4x larger than body text.

    ✅ System fonts: Zero font loading delay — best possible LCP impact.

    Flesch 53

    Color Palette

    9 unique colors
    5.64:1 AA Light
    #ffffff
    Background· 17.9%
    #6a6761
    Other· 6%
    #edf2f6
    Primary· 24%
    #283133
    Text· 12%
    #ad8a72
    Secondary· 4.9%
    #dfc09a
    Accent· 3.8%

    Business & Marketing Stack

    4 Tools Detected

    Advanced

    Behavior Analytics

    3
    Google Tag ManagerFree
    Google AnalyticsFree
    Matomo (Piwik)Mid-Market

    User behavior and product analytics

    Advertising

    1
    Facebook PixelMid-Market

    Ad platforms and retargeting pixels

    2

    Categories

    4

    Total Tools

    0

    Enterprise

    2

    Mid-Market

    Assessment: Well-developed marketing technology stack

    Sponsored

    Scripts & Styles

    18 Resources

    16
    Scripts
    2
    Styles
    8
    Async
    1
    Defer

    Top Script Sources

    local(6)connect.facebook.net(2)youtube.com(2)googletagmanager.com(2)heatmaps.monsido.com(1)

    Website Identity

    tio.com.au

    1800062058
    Location detected: 🇦🇺 Australiavia tld
    Melbourne IT📧 Mimecasten

    Social Profiles

    FacebookLinkedIn

    Sponsored

    Last analyzed: 22 May 2026 at 20:04

    Historical Analysis & Change Tracking