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proprofsdesk.com

https://proprofsdesk.com· First analyzed 19 May 2026· Updated 19 May 2026
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proprofsdesk.com
Desktop screenshot of proprofsdesk.com
Mobile screenshot of proprofsdesk.com
Mobile

Sponsored

Hosting Provider

Amazon Web Services (AWS)
aws.amazon.com

IP Address

18.235.98.234

Site Location

🇺🇸 United Statesvia ip

Server Location

🇺🇸 Ashburn, United States

ASN

AS14618

Organization

AWS EC2 (us-east-1)

Server

Apache

CDN

Cloudflare

WAF

Cloudflare

Nameservers

olga.ns.cloudflare.com.alex.ns.cloudflare.com.

Performance

100

Core Web Vitals

Weight

First Contentful Paint
341 ms10%
Speed Index
443 ms10%
Largest Contentful Paint
—25%
Total Blocking Time
0.0 ms30%
Cumulative Layout Shift
0.00025%
804 KB
50 requests

Image Optimization

Lazy Load
0–49
50–89
90–100

Architecture Stack

Monolithic
⚙️ SSR
WordPress
cms

Technology Stack

10 Technologies Detected

Analytics

3
Google Analytics
Google Analytics 4
FullStory

Libraries

1
jQuery

CSS Frameworks

1
Tailwind CSS

Icon Libraries

1
Font Awesome

Tag Managers

1
Google Tag Manager

Web Servers

1
Apache

Customer Support

1
Zendesk

Plugins

1
WP Rocket

SEO Analysis

A82/100
22
6
0
Meta Tags15/15
Content10/12
Headings7/8
Technical23/25
E-E-A-T2/7
Images5/7
Links5/5
URL5/5
Social4/5
Freshness0/4
Mobile3/4
Indexability3/3
P
proprofsdesk.comproprofsdesk.com

ProProfs Help Desk Software | AI-Powered Ticketing & Support

Simplify customer support with ProProfs AI Help Desk Software. Manage tickets, streamline communication, and enhance customer satisfaction effortlessly.

Title Length60 chars

Recommended: 50-60 chars (~366px / 580px)

Description Length152 chars

Recommended: 120-160 chars

Issues (0)

    6 issues found

    Upgrade to view details

    Crawlability

    Sitemap

    Type: index

    8 URLs

    8 sub-sitemaps

    robots.txt

    5 rules

    Sitemap reference found

    Local SEO

    Local Search Readiness

    29/100
    Needs Work
    8 10

    Sponsored

    AI & LLM Readiness

    D56/100
    Bot Access
    20/25
    Machine Read.
    7/25
    Schema Data
    13/25
    Citation
    16/25

    AI Bot Access

    14/14 accessible
    AI Search
    OAI-SearchBot
    PerplexityBot
    Claude-SearchBot
    Gemini-Deep-Research
    DuckAssistBot
    Training
    GPTBot
    ClaudeBot
    Google-Extended
    Meta-ExternalAgent
    Bytespiderinfo
    Amazonbot
    Applebot-Extended
    CCBotinfo
    Fetch
    ChatGPT-User

    Machine Readability

    llms.txt
    llms-full.txt
    Semantic HTML
    Heading Hierarchy
    Text ratio:3%
    Words:1,892
    Token eff.:Optimal

    Structured Data

    2 JSON-LD
    FAQPage×1.5microdataPerson×1.3Organization×1.1WebSiteVideoObjectmicrodata
    sameAs entity links

    Citation Readiness

    Opening Summary92w
    Descriptive Headingsavg 5.2w
    Canonical URL
    Open Graph3/3
    Twitter Card2/3
    Language Tag
    Publish Date
    Author Info
    Lists
    Tables
    TL;DR / Summary
    About Page Link
    Recommendations (9)
    AI readiness recommendation preview...
    Upgrade to view recommendations

    Sponsored

    Accessibility

    WCAG 2.1 Compliance

    Evaluates how accessible your website is for users with disabilities, based on WCAG 2.1 guidelines. Checks images, forms, keyboard navigation, ARIA roles, and color contrast.
    B
    77/100
    11
    Passed
    4
    Critical
    1
    Warnings
    Images & Alt Text
    20/20
    Checks if images have descriptive alt text for screen readers and visually impaired users.
    Semantic Structure
    18/20
    Evaluates proper use of HTML5 semantic elements (header, nav, main, footer) and heading hierarchy.
    Forms & Inputs
    15/15
    Verifies form fields have labels, error messages are clear, and inputs are properly associated.
    Color & Contrast
    15/15
    Tests text-to-background color contrast ratios against WCAG AA/AAA minimum requirements.
    Keyboard & Focus
    5/15
    Ensures all interactive elements are reachable and operable via keyboard (tab, enter, escape).
    ARIA & Roles
    4/15
    Checks correct use of WAI-ARIA attributes (roles, states, properties) for assistive technologies.
    1 recommendation
    • •Accessibility recommendation preview...
    Upgrade to view recommendations

    Carbon Footprint

    SWDM v4 · Eco-Score

    Carbon emissions estimated using the Sustainable Web Design Model v4 (SWDM v4). Factors in data center, network, and device energy across new and returning visitors. Grade thresholds based on HTTP Archive percentiles.
    61/100
    B
    81 mg
    CO₂e / view
    804.4 KB
    Page Weight
    80%
    Cleaner Than
    New Visitor
    93 mg
    vs
    Returning (cached)
    46 mg
    Annual (10K/mo)
    9.7 kg
    Emission Segments
    Data Center
    4 mg
    Network
    24 mg
    Device
    53 mg
    Resource Breakdown
    JavaScript
    147.9 KB
    Images
    400.6 KB
    CSS
    15.0 KB
    Fonts
    82.5 KB
    HTML
    90.1 KB
    Other
    68.3 KB
    Green Hosting Verified
    Amazon Web Services (AWS)
    Provider Match
    4 recommendations
    • •Carbon footprint recommendation preview...
    Upgrade to view recommendations
    B

    Security Score

    71%Good
    Static / Informational

    HTTPS

    No WAF

    60d

    Certificate Details

    Type

    Domain Validated (DV)

    Certificate Authority

    Amazon

    Key Algorithm

    RSA (2048 bit)

    Signature

    SHA-256 with RSA

    TLS Version

    TLSv1.3

    HTTP Protocol

    HTTP/2

    Valid From

    19.06.2025

    Valid Until

    18.07.2026

    OCSP Stapling

    Enabled

    Subject Alternative Names (2)

    proprofsdesk.com*.proprofsdesk.com

    SHA-256 Fingerprint

    90:BD:A8:B3:2F:61:FA:1B:58:2C:4B:D3:FF:37:AD:81:38:99:A6:A0...

    Recommendations

    Security recommendation preview

    Upgrade to view recommendations
    Upgrade to view header details

    HTTP Headers

    Developer Console

    content-encoding
    📦 Gzip(gzip)
    content-type
    text/html; charset=UTF-8
    date
    Tue, 19 May 2026 08:41:00 GMT
    server
    Apache
    vary
    Accept-Encoding
    Good Warning Issue

    Email Infrastructure

    Custom Mail Server

    Score

    45

    SPF
    DKIM
    DMARC

    MX Records (3)

    route2.mx.cloudflare.net
    route1.mx.cloudflare.net
    route3.mx.cloudflare.net

    Domain Information

    proprofsdesk.com

    Domain Age
    5y 10m

    Created

    06.07.2020

    Expires

    06.07.2030

    Last Updated

    14.11.2022

    Registrar

    GoDaddy.com, LLC

    DNSSEC
    Not Enabled

    Privacy & Compliance

    Cookie Consent Banner
    Privacy Policy
    Terms of Service

    GDPR Indicators

    Privacy policy page linked

    Mobile Compatibility

    Viewport & Responsive Test

    Tests how well your website works on mobile devices. Checks viewport configuration, responsive layout, touch targets, font readability, and simulates rendering across different screen sizes.
    C
    66/100
    Mobile Friendly59 breakpoints
    Viewport Meta
    The viewport meta tag tells mobile browsers how to scale the page. Without it, mobile devices render at desktop width.
    Responsive Design
    Uses CSS media queries or flexible layouts to adapt content to different screen sizes automatically.
    Touch Icons
    Apple touch icons and favicons displayed when users add the site to their home screen on mobile devices.
    Readable Font Size
    Base font size should be at least 16px on mobile to ensure text is readable without zooming.
    Relative Units
    Using em, rem, %, or vw instead of fixed px values allows content to scale properly across screen sizes.
    No H-Scroll Risk
    No elements wider than the viewport that would cause horizontal scrolling on mobile devices.
    Tap Targets OK
    Interactive elements (buttons, links) are at least 48x48px with enough spacing to prevent accidental taps.
    No Fixed Widths
    No elements with fixed pixel widths that could overflow on smaller screens and break the layout.
    Viewport
    initial-scale=1.0, maximum-scale=1.0, user-scalable=no,width=device-width
    3 recommendations
    • •Mobile compatibility recommendation preview...
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    Typography & Readability

    Roboto

    WCAG AA
    77/100
    Readability
    /30
    19/30

    18px · LH 1.67

    Hierarchy
    /20
    15/20

    3x ratio

    WCAG
    /25
    23/25

    4.86:1 min contrast

    Performance
    /25
    20/25

    System fonts

    Heading Font

    Roboto

    Sans54px

    Body Font

    Roboto

    Sans18px

    Contrast Ratio

    4.86:1

    WCAG AA (≥4.5:1)

    Reading Comfort

    ~38 CPL

    Narrow lines
    54px
    h1
    42px
    h2
    18px
    h4
    18px
    p

    ✅ Excellent readability: 18px body text is ideal for all devices.

    ⚠️ Hard to read: Flesch score 33/100. Simplify sentences for wider reach.

    ✅ WCAG AA contrast: All text meets 4.5:1 ratio (min 4.9:1).

    ⚠️ Minor heading issue: 1 level skip(s) detected. Maintain sequential order for screen readers.

    ✅ Strong hierarchy: Headlines are 3.0x larger than body text.

    ✅ Modern fluid typography: clamp() with rem units ensures zoom accessibility (WCAG 1.4.4).

    Fluid Type (rem)Flesch 33

    Color Palette

    9 unique colors
    7.7:1 AAA Light
    #ffffff
    Background· 82.89999999999999%
    #5d5050
    Secondary· 1.9%
    #211a1d
    Primary· 3.9%
    #c7beb6
    Secondary· 2.8%
    #688caf
    Secondary· 2.7%
    #dde5eb
    Secondary· 2%
    #c4a381
    Secondary· 1.6%
    #313c50
    Secondary· 1%

    Business & Marketing Stack

    2 Tools Detected

    Growing

    Behavior Analytics

    2
    Google Tag ManagerFree
    Google AnalyticsFree

    User behavior and product analytics

    1

    Categories

    2

    Total Tools

    0

    Enterprise

    0

    Mid-Market

    Assessment: Growing marketing technology adoption

    Sponsored

    Scripts & Styles

    15 Resources

    13
    Scripts
    2
    Styles
    6
    Async
    3
    Defer

    Top Script Sources

    local(7)s01.live2support.com(4)app.picreel.com(2)

    Website Identity

    ProProfs Help Desk Software

    ProProfs Help Desk Software

    Organization

    ProProfs help desk software helps you manage all customer-facing emails effortlessly. Collaborate, resolve issues faster, and get happier customers.

    [email protected]
    (855) 776-7763
    www.proprofsdesk.com/
    5 years old
    Location detected: 🇺🇸 United Statesvia ip
    GoDaddy.com, LLCen

    Sponsored

    Last analyzed: 19 May 2026 at 08:41

    Historical Analysis & Change Tracking

    proprofsdesk.com Technology Stack - Built With jQuery, Tailwind CSS, Font Awesome, Google Analytics, Google Analytics 4 | StackOptic | StackOptic