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kustomer.com

https://kustomer.com· First analyzed 06 May 2026· Updated 06 May 2026
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kustomer.com
Desktop screenshot of kustomer.com
Mobile screenshot of kustomer.com
Mobile

Sponsored

Hosting Provider

Amazon Web Services (AWS)
aws.amazon.com

IP Address

107.20.110.153

Site Location

🇺🇸 United Statesvia ip

Server Location

🇺🇸 Ashburn, United States

ASN

AS16509

Organization

AWS EC2 (us-east-1)

Server

Pagely-ARES/1.22.2

Nameservers

ns-cloud-b3.googledomains.com.ns-cloud-b4.googledomains.com.ns-cloud-b1.googledomains.com.ns-cloud-b2.googledomains.com.

Performance

97

Core Web Vitals

Weight

First Contentful Paint
980 ms10%
Speed Index
1.3 s10%
Largest Contentful Paint
—25%
Total Blocking Time
0.0 ms30%
Cumulative Layout Shift
0.00025%
4.5 MB
144 requests

Image Optimization

Lazy LoadWebPResponsive
0–49
50–89
90–100

Architecture Stack

Monolithic
⚙️ SSR
WordPress
cms
oxygen-is-not-a-themeCustom

Technology Stack

27 Technologies Detected

Plugins

8
Cookie Law Info
Oxygen
KustomerStop User EnumerationDuplicate PostMegamenuMegamenu Pro
Yoast SEO

Analytics

4
Google Analytics
Google Analytics 4
Facebook PixelMicrosoft Clarity

Advertising

4
Google AdsTwitter AdsLinkedIn AdsMicrosoft Advertising

Fonts

3
Google FontsAdobe Fonts (Typekit)Adobe Fonts

Libraries

2
jQueryv3.7.1
Lodash

UI Components

2
Slick CarouselFancybox

CSS Frameworks

1
Tailwind CSS

Tag Managers

1
Google Tag Manager

Marketing

1
HubSpot

Customer Support

1
Zendesk

SEO Analysis

A84/100
26
4
0
Meta Tags14/15
Content6/12
Headings6/8
Technical24/25
E-E-A-T2/7
Images7/7
Links5/5
URL5/5
Social4/5
Freshness4/4
Mobile4/4
Indexability3/3
K
kustomer.comkustomer.com

AI Customer Service Platform & CRM | Kustomer

Deliver faster, personalized support with Kustomer’s AI customer service CRM. Unify conversations, automate workflows, and power omnichannel CX in one platform.

Title Length45 chars

Recommended: 50-60 chars (~281px / 580px)

Description Length160 chars

Recommended: 120-160 chars

Issues (0)

    4 issues found

    Upgrade to view details

    Crawlability

    Sitemap

    Type: index

    17 URLs

    17 sub-sitemaps

    robots.txt

    4 rules

    Sitemap reference found

    Allows all crawlers

    Local SEO

    Local Search Readiness

    19/100
    Poor
    5 13

    This site doesn't appear to be a local business. Local SEO signals are optional for non-local websites.

    Sponsored

    AI & LLM Readiness

    D56/100
    Bot Access
    20/25
    Machine Read.
    11/25
    Schema Data
    9/25
    Citation
    16/25

    AI Bot Access

    14/14 accessible
    AI Search
    OAI-SearchBot
    PerplexityBot
    Claude-SearchBot
    Gemini-Deep-Research
    DuckAssistBot
    Training
    GPTBot
    ClaudeBot
    Google-Extended
    Meta-ExternalAgent
    Bytespiderinfo
    Amazonbot
    Applebot-Extended
    CCBotinfo
    Fetch
    ChatGPT-User

    Machine Readability

    llms.txtinvalid
    llms-full.txt
    Semantic HTML
    Heading Hierarchy
    Text ratio:1%
    Words:730
    Token eff.:Optimal

    Structured Data

    8 JSON-LD
    Organization×1.1WebSiteVideoObjectBreadcrumbListSearchAction
    sameAs entity links

    Citation Readiness

    Opening Summary628w
    Descriptive Headingsavg 5w
    Canonical URL
    Open Graph3/3
    Twitter Card1/3
    Language Tag
    Publish Date
    Author Info
    Lists
    Tables
    TL;DR / Summary
    About Page Link
    Recommendations (11)
    AI readiness recommendation preview...
    Upgrade to view recommendations

    Sponsored

    Accessibility

    WCAG 2.1 Compliance

    Evaluates how accessible your website is for users with disabilities, based on WCAG 2.1 guidelines. Checks images, forms, keyboard navigation, ARIA roles, and color contrast.
    A
    83/100
    13
    Passed
    3
    Critical
    0
    Warnings
    Images & Alt Text
    15/20
    Checks if images have descriptive alt text for screen readers and visually impaired users.
    Semantic Structure
    18/20
    Evaluates proper use of HTML5 semantic elements (header, nav, main, footer) and heading hierarchy.
    Forms & Inputs
    15/15
    Verifies form fields have labels, error messages are clear, and inputs are properly associated.
    Color & Contrast
    15/15
    Tests text-to-background color contrast ratios against WCAG AA/AAA minimum requirements.
    Keyboard & Focus
    11/15
    Ensures all interactive elements are reachable and operable via keyboard (tab, enter, escape).
    ARIA & Roles
    9/15
    Checks correct use of WAI-ARIA attributes (roles, states, properties) for assistive technologies.
    2 recommendations
    • •Accessibility recommendation preview...
    Upgrade to view recommendations

    Carbon Footprint

    SWDM v4 · Eco-Score

    Carbon emissions estimated using the Sustainable Web Design Model v4 (SWDM v4). Factors in data center, network, and device energy across new and returning visitors. Grade thresholds based on HTTP Archive percentiles.
    46/100
    F
    470 mg
    CO₂e / view
    4.5 MB
    Page Weight
    15%
    Cleaner Than
    New Visitor
    537 mg
    vs
    Returning (cached)
    268 mg
    Annual (10K/mo)
    56.4 kg
    Emission Segments
    Data Center
    23 mg
    Network
    138 mg
    Device
    309 mg
    Resource Breakdown
    JavaScript
    488.5 KB
    Images
    536.1 KB
    CSS
    109.1 KB
    HTML
    35.8 KB
    Other
    3.4 MB
    Green Hosting Verified
    Amazon Web Services (AWS)
    Provider Match
    6 recommendations
    • •Carbon footprint recommendation preview...
    Upgrade to view recommendations
    A+

    Security Score

    90%Excellent
    Static / Informational

    HTTPS

    No WAF

    24d

    Certificate Details

    Type

    Domain Validated (DV)

    Certificate Authority

    Let's Encrypt

    Key Algorithm

    RSA (4096 bit)

    Signature

    SHA-256 with RSA

    TLS Version

    TLSv1.3

    HTTP Protocol

    HTTP/2

    Valid From

    01.03.2026

    Valid Until

    30.05.2026

    Subject Alternative Names (2)

    kustomer.comwww.kustomer.com

    SHA-256 Fingerprint

    F5:BD:49:59:9D:76:3E:56:16:57:04:78:F0:56:2A:77:88:95:35:55...

    Recommendations

    Security recommendation preview

    Upgrade to view recommendations
    Upgrade to view header details

    HTTP Headers

    Developer Console

    access-control-allow-credentials
    true
    content-encoding
    ⚡ Brotli(br)
    content-security-policy
    default-src 'self' https://widget.intercom.io https://nitrop...
    content-type
    text/html; charset=UTF-8
    date
    Wed, 06 May 2026 13:36:50 GMT
    link
    <https://www.kustomer.com/wp-json/>; rel="https://api.w.org/...
    Good Warning Issue

    Email Infrastructure

    Google Workspace

    Score

    100

    SPF
    DKIM
    DMARC

    DMARC Policy

    Reject (Strictest)

    MX Records (5)

    alt2.aspmx.l.google.com
    aspmx.l.google.com
    alt3.aspmx.l.google.com
    alt4.aspmx.l.google.com

    +1 more

    Domain Information

    kustomer.com

    Domain Age
    21y 9m

    Created

    12.08.2004

    Expires

    12.08.2027

    Last Updated

    02.07.2024

    Registrar

    Squarespace Domains II LLC

    DNSSEC
    Not Enabled

    Privacy & Compliance

    OneTrust

    Cookie Consent Banner
    OneTrust
    Privacy Policy
    Terms of Service

    GDPR Indicators

    Cookie consent banner detected
    CMP: OneTrust
    Privacy policy page linked
    Data Protection Officer mentioned

    Mobile Compatibility

    Viewport & Responsive Test

    Tests how well your website works on mobile devices. Checks viewport configuration, responsive layout, touch targets, font readability, and simulates rendering across different screen sizes.
    A
    86/100
    Mobile Friendly44 breakpoints
    Viewport Meta
    The viewport meta tag tells mobile browsers how to scale the page. Without it, mobile devices render at desktop width.
    Responsive Design
    Uses CSS media queries or flexible layouts to adapt content to different screen sizes automatically.
    Touch Icons
    Apple touch icons and favicons displayed when users add the site to their home screen on mobile devices.
    Readable Font Size
    Base font size should be at least 16px on mobile to ensure text is readable without zooming.
    Relative Units
    Using em, rem, %, or vw instead of fixed px values allows content to scale properly across screen sizes.
    No H-Scroll Risk
    No elements wider than the viewport that would cause horizontal scrolling on mobile devices.
    Tap Targets OK
    Interactive elements (buttons, links) are at least 48x48px with enough spacing to prevent accidental taps.
    No Fixed Widths
    No elements with fixed pixel widths that could overflow on smaller screens and break the layout.
    Viewport
    width=device-width, initial-scale=1.0
    1 recommendation
    • •Mobile compatibility recommendation preview...
    Upgrade to view recommendations

    Typography & Readability

    quincy-cf + neue-haas-unica

    WCAG Partial
    74/100
    Readability
    /30
    20/30

    20px · LH 1.40

    Hierarchy
    /20
    16/20

    4.2x ratio · ✓ H1→H6

    WCAG
    /25
    17/25

    1:1 min contrast

    Performance
    /25
    21/25

    2 fonts

    Heading Font

    quincy-cf

    Sans84px

    Body Font

    neue-haas-unica

    Sans20px

    Contrast Ratio

    1:1

    9 issues

    Reading Comfort

    ~39 CPL

    Narrow lines
    84px
    h1
    52px
    h2
    18px
    h3
    40px
    h4
    20px
    p

    ✅ Excellent readability: 20px body text is ideal for all devices.

    ✅ Optimal line spacing: 1.40 ratio (ideal range 1.4–1.6).

    ❌ Very complex text: Flesch score 26/100. Consider shorter sentences and simpler words.

    ⚠️ Partial contrast: 9 elements below WCAG AA threshold (min 1.0:1).

    ✅ Perfect heading hierarchy: Sequential h1→h2→h3 with single H1 — ideal for SEO & accessibility.

    ✅ Strong hierarchy: Headlines are 4.2x larger than body text.

    AAdobe FontsBuy on MyFontsFluid Type (rem)Flesch 26

    Color Palette

    7 unique colors
    Light
    #ffffff
    Background· 16.2%
    #8194f8
    Primary· 35.1%
    #a1affb
    Accent· 15.3%
    #c9d1fc
    Accent· 13.8%
    #e6eafe
    Accent· 5.2%

    Business & Marketing Stack

    4 Tools Detected

    Advanced

    Behavior Analytics

    2
    Google Tag ManagerFree
    Google AnalyticsFree

    User behavior and product analytics

    Privacy & Cookies

    2
    CookieYesSMB
    GDPR Cookie ConsentFree

    Cookie consent and privacy compliance tools

    2

    Categories

    4

    Total Tools

    0

    Enterprise

    0

    Mid-Market

    Assessment: Well-developed marketing technology stack

    Sponsored

    Scripts & Styles

    30 Resources

    20
    Scripts
    10
    Styles
    12
    Async
    1
    Defer

    Top Script Sources

    googletagmanager.com(3)kustomer.com(3)browser.sentry-cdn.com(3)cdn-cookieyes.com(2)cdn.vector.co(1)

    Website Identity

    Kustomer-AI

    Kustomer-AI

    VideoObject

    a Nova Website video

    www.kustomer.com/
    21 years old
    Location detected: 🇺🇸 United Statesvia ip
    Squarespace Domains II LLC📧 Google Workspaceen-US

    Sponsored

    Last analyzed: 06 May 2026 at 13:37

    Historical Analysis & Change Tracking