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incontact.com

https://incontact.com· First analyzed 22 May 2026· Updated 22 May 2026
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incontact.com
Desktop screenshot of incontact.com
Mobile screenshot of incontact.com
Mobile

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Hosting Provider

IP Address

199.172.8.13

Site Location

🇺🇸 United Statesvia ip

Server Location

🇺🇸 Draper, United States

ASN

AS701

Organization

ILINK, Ltd.

Server

Nginx

CDN

CDN

Nameservers

ns2.incontact.com.ns1.incontact.com.

Performance

100

Core Web Vitals

Weight

First Contentful Paint
619 ms10%
Speed Index
805 ms10%
Largest Contentful Paint
25%
Total Blocking Time
0.0 ms30%
Cumulative Layout Shift
0.00025%
1.3 MB
245 requests

Image Optimization

Lazy LoadWebPResponsiveVercel Image Optimization
0–49
50–89
90–100

Architecture Stack

Hybrid
🔀 Hybrid
Frontend
Framework
Next.js
CMS
WordPress
Infrastructure
Hosting
ILINK, Ltd.
CDN
CDN

Technology Stack

16 Technologies Detected

SEO Analysis

A84/100
26
3
1
Meta Tags14/15
Content10/12
Headings8/8
Technical25/25
E-E-A-T2/7
Images4/7
Links5/5
URL5/5
Social4/5
Freshness0/4
Mobile4/4
Indexability3/3
I
incontact.comincontact.com

NiCE: AI Customer Service Automation Solutions

Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!

Title Length46 chars

Recommended: 50-60 chars (~275px / 580px)

Description Length136 chars

Recommended: 120-160 chars

Issues (1)

  • Most images missing alt text (60/70) — critical for accessibility and SEO

Crawlability

Sitemap

Type: index

13 URLs

13 sub-sitemaps

robots.txt

38 rules

Sitemap reference found

Local SEO

Local Search Readiness

27/100
Needs Work
8 11

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AI & LLM Readiness

D57/100
Bot Access
22/25
Machine Read.
11/25
Schema Data
8/25
Citation
16/25

AI Bot Access

14/14 accessible
AI Search
OAI-SearchBot
PerplexityBot
Claude-SearchBot
Gemini-Deep-Research
DuckAssistBot
Training
GPTBot
ClaudeBot
Google-Extended
Meta-ExternalAgent
Bytespiderinfo
Amazonbot
Applebot-Extended
CCBotinfo
Fetch
ChatGPT-User

Machine Readability

llms.txtinvalid
llms-full.txt
Semantic HTML
Heading Hierarchy
Text ratio:3%
Words:1,935
Token eff.:Optimal

Structured Data

5 JSON-LD
Organization×1.1WebSiteBreadcrumbListSearchAction
sameAs entity links

Citation Readiness

Opening Summary23w
Descriptive Headings
Canonical URL
Open Graph3/3
Twitter Card3/3
Language Tag
Publish Date
Author Info
Lists
Tables
TL;DR / Summary
About Page Link
Recommendations (9)
AI readiness recommendation preview...

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Accessibility

WCAG 2.1 Compliance

Evaluates how accessible your website is for users with disabilities, based on WCAG 2.1 guidelines. Checks images, forms, keyboard navigation, ARIA roles, and color contrast.
B
78/100
13
Passed
2
Critical
2
Warnings
Images & Alt Text
20/20
Checks if images have descriptive alt text for screen readers and visually impaired users.
Semantic Structure
17/20
Evaluates proper use of HTML5 semantic elements (header, nav, main, footer) and heading hierarchy.
Forms & Inputs
10/15
Verifies form fields have labels, error messages are clear, and inputs are properly associated.
Color & Contrast
15/15
Tests text-to-background color contrast ratios against WCAG AA/AAA minimum requirements.
Keyboard & Focus
9/15
Ensures all interactive elements are reachable and operable via keyboard (tab, enter, escape).
ARIA & Roles
7/15
Checks correct use of WAI-ARIA attributes (roles, states, properties) for assistive technologies.
3 recommendations
  • Accessibility recommendation preview...

Carbon Footprint

SWDM v4 · Eco-Score

Carbon emissions estimated using the Sustainable Web Design Model v4 (SWDM v4). Factors in data center, network, and device energy across new and returning visitors. Grade thresholds based on HTTP Archive percentiles.
51/100
C
167 mg
CO₂e / view
1.3 MB
Page Weight
70%
Cleaner Than
New Visitor
191 mg
vs
Returning (cached)
96 mg
Annual (10K/mo)
20.1 kg
Emission Segments
Data Center
37 mg
Network
40 mg
Device
90 mg
Resource Breakdown
JavaScript
685.6 KB
Images
351.4 KB
CSS
99.2 KB
Fonts
905 B
HTML
54.0 KB
Other
161.0 KB
Green Hosting Not Verified
ILINK, Ltd.
4 recommendations
  • Carbon footprint recommendation preview...
F

Security Score

21%Critical
Interactive

HTTPS

No WAF

191d

Certificate Details

Type

Domain Validated (DV)

Certificate Authority

DigiCert Inc

Key Algorithm

RSA (4096 bit)

Signature

SHA-256 with RSA

TLS Version

TLSv1.3

HTTP Protocol

HTTP/2

Valid From

30.10.2025

Valid Until

29.11.2026

OCSP Stapling

Enabled

Subject Alternative Names (2)

*.nice.comnice.com

SHA-256 Fingerprint

59:C3:78:8E:6B:63:97:2E:EA:18:88:D5:4D:07:87:E2:15:69:B7:C7...

Top Recommendations

Security recommendation preview

HTTP Headers

Developer Console

accept-ranges
bytes
cache-control
🔴 No Cache(no-cache, must-revalidate, max-age=0, no-store)
content-encoding
Brotli(br)
content-type
text/html; charset=utf-8
date
Fri, 22 May 2026 04:34:35 GMT
link
</_next/static/chunks/0hdpoxdrc9h3z.css>; rel=preload; as="s...
Good Warning Issue

Email Infrastructure

Custom Mail Server

Score

45

SPF
DKIM
DMARC

MX Records (2)

mx1ces.nice.com
mx2ces.nice.com

Domain Information

incontact.com

Domain Age
29 years

Created

10.05.1997

Expires

11.05.2034

Last Updated

11.05.2024

Registrar

Network Solutions, LLC

DNSSEC
Not Enabled

Privacy & Compliance

CookieYes

Cookie Consent Banner
CookieYes
Privacy Policy
Terms of Service

GDPR Indicators

Cookie consent banner detected
CMP: CookieYes
Privacy policy page linked
Data Protection Officer mentioned

Mobile Compatibility

Viewport & Responsive Test

Tests how well your website works on mobile devices. Checks viewport configuration, responsive layout, touch targets, font readability, and simulates rendering across different screen sizes.
B
76/100
Mobile Friendly44 breakpoints
Viewport Meta
The viewport meta tag tells mobile browsers how to scale the page. Without it, mobile devices render at desktop width.
Responsive Design
Uses CSS media queries or flexible layouts to adapt content to different screen sizes automatically.
Touch Icons
Apple touch icons and favicons displayed when users add the site to their home screen on mobile devices.
Readable Font Size
Base font size should be at least 16px on mobile to ensure text is readable without zooming.
Relative Units
Using em, rem, %, or vw instead of fixed px values allows content to scale properly across screen sizes.
No H-Scroll Risk
No elements wider than the viewport that would cause horizontal scrolling on mobile devices.
Tap Targets OK
Interactive elements (buttons, links) are at least 48x48px with enough spacing to prevent accidental taps.
No Fixed Widths
No elements with fixed pixel widths that could overflow on smaller screens and break the layout.
Viewport
width=device-width, initial-scale=1
1 recommendation
  • Mobile compatibility recommendation preview...

Typography & Readability

Helvetica

WCAG Partial
67/100
Readability
/30
13/30

12px · LH 1.33

Hierarchy
/20
18/20

4.5x ratio · ✓ H1→H6

WCAG
/25
16/25

1:1 min contrast

Performance
/25
20/25

2 fonts · 1 req

Heading Font

Helvetica

Sans54px

Body Font

Helvetica

Sans12px

Contrast Ratio

1:1

11 issues

Reading Comfort

~37 CPL

Narrow lines
54px
h1
48px
h2
36px
h3
24px
h4
12px
p

❌ Critical: 12px body text is too small. Minimum 14px, recommend 16px+.

⚠️ Tight line spacing (1.33). Increase to 1.4–1.6 for better readability.

❌ Very complex text: Flesch score 22/100. Consider shorter sentences and simpler words.

⚠️ Partial contrast: 11 elements below WCAG AA threshold (min 1.0:1).

✅ Perfect heading hierarchy: Sequential h1→h2→h3 with single H1 — ideal for SEO & accessibility.

✅ Strong hierarchy: Headlines are 4.5x larger than body text.

Color Palette

7 unique colors
Dark
#333333
Other· 25.4%
#0e1f33
Primary· 45.699999999999996%
#000c31
Accent· 9.2%
#337ede
Accent· 9.2%
#77abed
Accent· 6.4%
#283e5d
Secondary· 0.9%

Business & Marketing Stack

11 Tools Detected

Enterprise

Marketing Automation

1

Email marketing and automation platforms

Behavior Analytics

3

User behavior and product analytics

Privacy & Cookies

1

Cookie consent and privacy compliance tools

A/B Testing & Optimization

1

Experimentation and conversion optimization

5

Categories

11

Total Tools

3

Enterprise

4

Mid-Market

Assessment: Sophisticated marketing and sales technology infrastructure

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Scripts & Styles

30 Resources

20
Scripts
10
Styles
20
Async
0
Defer

Top Script Sources

bat.bing.com(3)clarity.ms(3)connect.facebook.net(3)googletagmanager.com(2)munchkin.marketo.net(1)

Website Identity

NiCE

NiCE

Organization

Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!

www.nice.com/
29 years old
Location detected: 🇺🇸 United Statesvia ip
Network Solutions, LLCen

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Last analyzed: 22 May 2026 at 04:35

Historical Analysis & Change Tracking

incontact.com Technology Stack - Built With Next.js, jQuery UI, Lottie, Tailwind CSS, Google Fonts | StackOptic | StackOptic