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helpy.io

https://helpy.io· First analyzed 04 Jun 2026· Updated 04 Jun 2026
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helpy.io
Desktop screenshot of helpy.io
Mobile screenshot of helpy.io
Mobile

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Hosting Provider

DigitalOcean
digitalocean.com

IP Address

167.172.195.133

Site Location

🇺🇸 United Statesvia ip

Server Location

🇺🇸 Santa Clara, United States

ASN

AS14061

Organization

DigitalOcean, LLC

Server

Nginx

Nameservers

ns1.digitalocean.com.ns2.digitalocean.com.ns3.digitalocean.com.

Performance

100

Core Web Vitals

Weight

First Contentful Paint
306 ms10%
Speed Index
398 ms10%
Largest Contentful Paint
—25%
Total Blocking Time
0.0 ms30%
Cumulative Layout Shift
0.00025%
10 KB
32 requests
0–49
50–89
90–100

Architecture Stack

Headless
⚙️ SSR
Decoupled
Frontend
Styling
Bootstrap
API
Data Source
Headless CMS
Ghost
Infrastructure
Hosting
DigitalOcean

Technology Stack

15 Technologies Detected

Analytics

5
Google Analytics
Google Analytics 4
Facebook Pixel
Hotjar
Segment

CSS Frameworks

2
Bootstrapv3.3.7
Tailwind CSS

Libraries

1
jQueryv3.5.1

Icon Libraries

1
Font Awesome

Fonts

1
Google Fonts

Tag Managers

1
Google Tag Manager

Marketing

1
HubSpot

Advertising

1
LinkedIn Ads

Web Servers

1
Nginxv1.14.0

Frameworks

1
Express

SEO Analysis

B78/100
24
2
2
Meta Tags8/15
Content12/12
Headings6/8
Technical22/25
E-E-A-T7/7
Images1/7
Links5/5
URL5/5
Social5/5
Freshness0/4
Mobile4/4
Indexability3/3
H
helpy.iohelpy.io

Hosted, private cloud and open source customer support helpdesk sof...

The customer support platform engineered for companies that are serious about customer data security and control.

Title truncated.
Title Length72 chars

Recommended: 50-60 chars (~443px / 580px)

Description Length113 chars

Recommended: 120-160 chars

Issues (2)

  • • Title is too long (72 chars, ~443px). Will be truncated in search results.
  • • Most images missing alt text (12/12) — critical for accessibility and SEO

4 issues found

Upgrade to view details

Crawlability

Sitemap

Type: index

4 URLs

4 sub-sitemaps

robots.txt

4 rules

Sitemap reference found

Local SEO

Local Search Readiness

6/100
Poor
2 13 2

This site doesn't appear to be a local business. Local SEO signals are optional for non-local websites.

Sponsored

AI & LLM Readiness

C61/100
Bot Access
20/25
Machine Read.
12/25
Schema Data
10/25
Citation
19/25

AI Bot Access

14/14 accessible
AI Search
OAI-SearchBot
PerplexityBot
Claude-SearchBot
Gemini-Deep-Research
DuckAssistBot
Training
GPTBot
ClaudeBot
Google-Extended
Meta-ExternalAgent
Bytespiderinfo
Amazonbot
Applebot-Extended
CCBotinfo
Fetch
ChatGPT-User

Machine Readability

llms.txt
llms-full.txt
Semantic HTML
Heading Hierarchy
nav
Text ratio:12%
Words:874
Token eff.:Optimal
Sections/1K:2.3
Depth:1/5

Structured Data

1 JSON-LD
Article×1.2Person×1.3Organization×1.1
sameAs entity links

Citation Readiness

Opening Summary41w
Descriptive Headingsavg 10.5w
Canonical URL
Open Graph2/3
Twitter Card3/3
Language Tag
Publish Date
Author Info
Lists
Tables
TL;DR / Summary
About Page Link
Recommendations (5)
AI readiness recommendation preview...
Upgrade to view recommendations

Sponsored

Accessibility

WCAG 2.1 Compliance

Evaluates how accessible your website is for users with disabilities, based on WCAG 2.1 guidelines. Checks images, forms, keyboard navigation, ARIA roles, and color contrast.
D
58/100
8
Passed
5
Critical
0
Warnings
Images & Alt Text
5/20
Checks if images have descriptive alt text for screen readers and visually impaired users.
Semantic Structure
11/20
Evaluates proper use of HTML5 semantic elements (header, nav, main, footer) and heading hierarchy.
Forms & Inputs
15/15
Verifies form fields have labels, error messages are clear, and inputs are properly associated.
Color & Contrast
15/15
Tests text-to-background color contrast ratios against WCAG AA/AAA minimum requirements.
Keyboard & Focus
9/15
Ensures all interactive elements are reachable and operable via keyboard (tab, enter, escape).
ARIA & Roles
3/15
Checks correct use of WAI-ARIA attributes (roles, states, properties) for assistive technologies.
2 recommendations
  • •Accessibility recommendation preview...
Upgrade to view recommendations

Carbon Footprint

SWDM v4 · Eco-Score

Carbon emissions estimated using the Sustainable Web Design Model v4 (SWDM v4). Factors in data center, network, and device energy across new and returning visitors. Grade thresholds based on HTTP Archive percentiles.
70/100
A+
1 mg
CO₂e / view
10.5 KB
Page Weight
95%
Cleaner Than
New Visitor
1 mg
vs
Returning (cached)
<0.001 g
Annual (10K/mo)
132 g
Emission Segments
Data Center
<0.001 g
Network
<0.001 g
Device
<0.001 g
Resource Breakdown
HTML
10.5 KB
Green Hosting Verified
DigitalOcean
Provider Match
3 recommendations
  • •Carbon footprint recommendation preview...
Upgrade to view recommendations
B

Security Score

71%Good
Static / Informational

HTTPS

No WAF

58d

Certificate Details

Type

Domain Validated (DV)

Certificate Authority

Let's Encrypt

Key Algorithm

RSA (2048 bit)

Signature

SHA-256 with RSA

TLS Version

TLSv1.2

HTTP Protocol

HTTP/1.1

Valid From

04.05.2026

Valid Until

02.08.2026

Subject Alternative Names (1)

helpy.io

SHA-256 Fingerprint

9B:02:3A:11:3D:C6:A8:D2:EA:C1:49:2C:73:19:1A:EC:0C:73:65:F7...

Recommendations

Security recommendation preview

Upgrade to view recommendations
Upgrade to view header details

HTTP Headers

Developer Console

cache-control
🟡 0s(public, max-age=0)
connection
keep-alive
content-encoding
📦 Gzip(gzip)
content-type
text/html; charset=utf-8
date
Thu, 04 Jun 2026 19:56:46 GMT
etag
W/"b0f5-1rKUYSWjDC2Grygx9FVl/9pAoVs"
Good Warning Issue

Email Infrastructure

Google Workspace

Score

70

SPF
DKIM
DMARC

MX Records (5)

aspmx.l.google.com
alt4.aspmx.l.google.com
alt2.aspmx.l.google.com
alt1.aspmx.l.google.com

+1 more

Domain Information

helpy.io

Domain Age
11y 2m

Created

06.04.2015

Expires

06.04.2027

Last Updated

12.03.2026

Registrar

NameCheap, Inc.

DNSSEC
Not Enabled

Privacy & Compliance

Cookie Consent Banner
Privacy Policy
Terms of Service

GDPR Indicators

Privacy policy page linked

Mobile Compatibility

Viewport & Responsive Test

Tests how well your website works on mobile devices. Checks viewport configuration, responsive layout, touch targets, font readability, and simulates rendering across different screen sizes.
C
65/100
Mobile Friendly1 breakpoint
Viewport Meta
The viewport meta tag tells mobile browsers how to scale the page. Without it, mobile devices render at desktop width.
Responsive Design
Uses CSS media queries or flexible layouts to adapt content to different screen sizes automatically.
Touch Icons
Apple touch icons and favicons displayed when users add the site to their home screen on mobile devices.
Readable Font Size
Base font size should be at least 16px on mobile to ensure text is readable without zooming.
Relative Units
Using em, rem, %, or vw instead of fixed px values allows content to scale properly across screen sizes.
No H-Scroll Risk
No elements wider than the viewport that would cause horizontal scrolling on mobile devices.
Tap Targets OK
Interactive elements (buttons, links) are at least 48x48px with enough spacing to prevent accidental taps.
No Fixed Widths
No elements with fixed pixel widths that could overflow on smaller screens and break the layout.
Viewport
width=device-width, initial-scale=1
1 recommendation
  • •Mobile compatibility recommendation preview...
Upgrade to view recommendations

Typography & Readability

Times New Roman

WCAG AAA
76/100
Readability
/30
22/30

16px · LH --

Hierarchy
/20
17/20

2x ratio

WCAG
/25
24/25

9.4:1 min contrast

Performance
/25
13/25

1 font · 2 req

Heading Font

Times New Roman

Serif32px

Body Font

Times New Roman

Serif16px

Contrast Ratio

9.4:1

WCAG AAA (≥7:1)

Reading Comfort

~41 CPL

Narrow lines
32px
h1
24px
h2
19px
h3
16px
h4
16px
p

✅ Excellent readability: 16px body text is ideal for all devices.

⚠️ Hard to read: Flesch score 42/100. Simplify sentences for wider reach.

✅ WCAG AAA contrast: All text meets 7:1 ratio (min 9.4:1).

⚠️ Minor heading issue: 0 level skip(s) detected. Maintain sequential order for screen readers.

✅ Strong hierarchy: Headlines are 2.0x larger than body text.

✅ Lean font stack: 1 font families keeps load times fast.

GGoogle FontsBuy on MyFontsFlesch 42

Color Palette

6 unique colors
2.6:1 Fail Light
#ffffff
Background· 93.89999999999999%
#a0a0a7
Other· 1%

Business & Marketing Stack

8 Tools Detected

Enterprise

CRM Systems

1
HubSpotMid-Market

Customer Relationship Management platforms

Behavior Analytics

4
Google AnalyticsFree
HotjarMid-Market
SmartlookSMB
Google Tag ManagerFree

User behavior and product analytics

Advertising

2
Facebook PixelMid-Market
LinkedIn AdsEnterprise

Ad platforms and retargeting pixels

Affiliate & Partnerships

1
RewardfulSMB

Affiliate networks and partner tracking

4

Categories

8

Total Tools

1

Enterprise

3

Mid-Market

Assessment: Sophisticated marketing and sales technology infrastructure

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Scripts & Styles

17 Resources

13
Scripts
4
Styles
8
Async
1
Defer

Top Script Sources

snap.licdn.com(1)google-analytics.com(1)connect.facebook.net(1)code.jquery.com(1)cdnjs.cloudflare.com(1)

Website Identity

helpy.io

11 years old
Location detected: 🇺🇸 United Statesvia ip
NameCheap, Inc.📧 Google Workspaceen

Sponsored

Last analyzed: 04 Jun 2026 at 19:57

Historical Analysis & Change Tracking