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helpscout.com

https://helpscout.com· First analyzed 15 Feb 2026· Updated 15 Feb 2026
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helpscout.com
Desktop screenshot of helpscout.com
Mobile screenshot of helpscout.com
Mobile

Sponsored

Hosting Provider

Amazon Web Services (AWS)
aws.amazon.com

IP Address

108.156.22.73

Server Location

🇮🇪 Dublin, Ireland

ASN

AS16509

Organization

AWS CloudFront (GLOBAL)

Server

Vercel

Nameservers

ns-471.awsdns-58.com.ns-823.awsdns-38.net.ns-1110.awsdns-10.org.ns-1677.awsdns-17.co.uk.

Performance

Page Speed

2 MB
135 requests

Image Optimization

Lazy LoadWebPResponsiveimgix
0–49
50–89
90–100

Architecture Stack

JAMstack
⚡ SSG
Decoupled
Frontend
Framework
Gatsby
API
Data Source
Headless CMS
Contentful
Infrastructure
Hosting
Amazon Web Services (AWS)
CDN
Imgix

Progressive Web App

Web ManifestApple Touch IconTheme Color

Detected API Sources

https://hs-marketing-contentfu...

Technology Stack

13 Technologies Detected

Analytics

3
Google Analytics
Google Analytics 4
Facebook Pixel

Meta Frameworks

1
Gatsby

Other

1
GSAP

CSS Frameworks

1
Tailwind CSS

Fonts

1
Google Fonts

Tag Managers

1
Google Tag Manager

Marketing

1
HubSpot

Advertising

1
LinkedIn Ads

Popups & Forms

1
Sumo

Platforms

1
Vercel

Customer Support

1
Zendesk

SEO Analysis

A+94/100
13
1
0
H
helpscout.comhelpscout.com

Help Scout: Shared Inbox, Help Center, & Live Chat Software

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

Title Length59 chars

Recommended: 50-60 chars

Description Length139 chars

Recommended: 120-160 chars

Issues (0)

    1 issues found

    Upgrade to view details

    Crawlability

    Sitemap

    Type: index

    1 URLs

    robots.txt

    4 rules

    Sitemap reference found

    Allows all crawlers

    Sponsored

    Sponsored

    B

    Security Score

    76%Good
    Static / Informational

    HTTPS

    No WAF

    39d

    Certificate Details

    Type

    Domain Validated (DV)

    Certificate Authority

    Let's Encrypt

    Key Algorithm

    RSA (2048 bit)

    Signature

    SHA-256 with RSA

    TLS Version

    TLSv1.3

    HTTP Protocol

    HTTP/2

    Valid From

    26.12.2025

    Valid Until

    26.03.2026

    Subject Alternative Names (1)

    www.helpscout.com

    SHA-256 Fingerprint

    A7:6A:B8:73:31:26:3D:2D:7D:73:95:A0:75:D9:17:05:E8:AB:EE:B6...

    Recommendations

    Security recommendation preview

    Upgrade to view recommendations
    Upgrade to view header details

    HTTP Headers

    Developer Console

    accept-ranges
    bytes
    access-control-allow-origin
    *
    age
    67118
    cache-control
    🟡 0s(public, max-age=0, must-revalidate)
    content-disposition
    inline
    content-encoding
    ⚡ Brotli(br)
    Good Warning Issue

    Email Infrastructure

    Google Workspace

    Score

    95

    SPF
    DKIM
    DMARC

    DMARC Policy

    None (Monitor Only)

    MX Records (5)

    aspmx3.googlemail.com
    aspmx2.googlemail.com
    alt1.aspmx.l.google.com
    alt2.aspmx.l.google.com

    +1 more

    Domain Information

    helpscout.com

    Domain Age
    16y 6m

    Created

    19.08.2009

    Expires

    19.08.2026

    Last Updated

    11.08.2025

    Registrar

    Amazon Registrar, Inc.

    DNSSEC
    Not Enabled

    Privacy & Compliance

    Cookiebot

    Cookie Consent Banner
    Cookiebot
    Privacy Policy
    Terms of Service

    GDPR Indicators

    Cookie consent banner detected
    CMP: Cookiebot
    Privacy policy page linked
    Data Protection Officer mentioned

    Typography & Readability

    Helvetica + GT America

    84/100
    Readability
    /30
    40/40

    21px · LH 1.60

    Hierarchy
    /20
    21/25

    3x ratio

    WCAG
    /25
    15/15

    Contrast: undefined

    Performance
    /25
    13/20

    2 fonts

    Heading Font

    Helvetica

    Sans62px

    Body Font

    GT America

    Sans21px

    Contrast Ratio

    --

    Reading Comfort

    ~33 CPL

    Needs attention
    62px
    h1
    50px
    h2
    25px
    h3
    25px
    h4
    21px
    p

    ✅ Excellent readability: 21px body text is ideal for all devices.

    ✅ Optimal line spacing: 1.60 ratio ensures comfortable reading.

    ✅ Strong hierarchy: Headlines are 3.0x larger than body text.

    ✅ Good performance: Using 2 font families keeps load times fast.

    ✅ Smart font loading: Using font-display: swap prevents invisible text during load.

    ✅ Protected text on images: Using overlay for readability.

    GGoogle FontsBuy on MyFonts

    Business & Marketing Stack

    8 Tools Detected

    Enterprise

    CRM Systems

    1
    HubSpotMid-Market

    Customer Relationship Management platforms

    Customer Support

    1
    Help ScoutSMB

    Live chat and helpdesk tools

    Behavior Analytics

    3
    Google Tag ManagerFree
    Google AnalyticsFree
    MixpanelMid-Market

    User behavior and product analytics

    Advertising

    2
    Facebook PixelMid-Market
    LinkedIn AdsEnterprise

    Ad platforms and retargeting pixels

    Privacy & Cookies

    1
    CookiebotMid-Market

    Cookie consent and privacy compliance tools

    5

    Categories

    8

    Total Tools

    1

    Enterprise

    4

    Mid-Market

    Assessment: Sophisticated marketing and sales technology infrastructure

    Sponsored

    Scripts & Styles

    22 Resources

    20
    Scripts
    2
    Styles
    12
    Async
    3
    Defer

    Top Script Sources

    local(6)googletagmanager.com(2)transcend-cdn.com(2)dx.mountain.com(1)connect.facebook.net(1)

    Website Identity

    Sponsored

    Last analyzed: 15 Feb 2026 at 00:43

    Historical Analysis & Change Tracking