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genesys.com

https://genesys.com· First analyzed 22 Apr 2026· Updated 22 Apr 2026
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genesys.com
Desktop screenshot of genesys.com
Mobile screenshot of genesys.com
Mobile

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Hosting Provider

cloud.google.com

IP Address

34.170.78.32

Site Location

🇺🇸 Menlo Park, United Statesvia schema_nap

Server Location

🇺🇸 Council Bluffs, United States

ASN

AS396982

Organization

Google Cloud (us-central1)

Server

Cloudflare

CDN

Cloudflare

WAF

Cloudflare

Nameservers

ns8.genesys.com.ns7.genesys.com.ns5.genesys.com.ns9.genesys.com.

Performance

100

Core Web Vitals

Weight

First Contentful Paint
442 ms10%
Speed Index
575 ms10%
Largest Contentful Paint
25%
Total Blocking Time
0.0 ms30%
Cumulative Layout Shift
0.00025%
1.3 MB
22 requests

Image Optimization

Lazy LoadWebPResponsive
0–49
50–89
90–100

Architecture Stack

Monolithic
⚙️ SSR
Frontend
Styling
Tailwind CSS
CMS
WordPress
Infrastructure
Hosting
Google Cloud Platform
CDN
Cloudflare

Technology Stack

15 Technologies Detected

SEO Analysis

B73/100
24
2
1
Meta Tags9/15
Content3/12
Headings8/8
Technical25/25
E-E-A-T2/7
Images4/7
Links5/5
URL5/5
Social5/5
Freshness0/4
Mobile4/4
Indexability3/3
G
genesys.comgenesys.com

AI-Powered CX | Genesys Cloud

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

Title Length29 chars

Recommended: 50-60 chars (~178px / 580px)

Description Length135 chars

Recommended: 120-160 chars

Issues (1)

  • Very thin content (5 words). Search engines need substantial content for ranking.

Crawlability

Sitemap

Type: index

16 URLs

16 sub-sitemaps

robots.txt

44 rules

Sitemap reference found

Local SEO

Local Search Readiness

43/100
Fair
12 9

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AI & LLM Readiness

D42/100
Bot Access
20/25
Machine Read.
7/25
Schema Data
10/25
Citation
5/25

AI Bot Access

14/14 accessible
AI Search
OAI-SearchBot
PerplexityBot
Claude-SearchBot
Gemini-Deep-Research
DuckAssistBot
Training
GPTBot
ClaudeBot
Google-Extended
Meta-ExternalAgent
Bytespiderinfo
Amazonbot
Applebot-Extended
CCBotinfo
Fetch
ChatGPT-User

Machine Readability

llms.txt
llms-full.txt
Semantic HTML
Heading Hierarchy
Text ratio:1%
Words:1,508
Token eff.:Optimal

Structured Data

3 JSON-LD
Person×1.3Organization×1.1WebSiteSearchAction
sameAs entity links

Citation Readiness

Opening Summary
Descriptive Headings
Canonical URL
Open Graph3/3
Twitter Card3/3
Language Tag
Publish Date
Author Info
Lists
Tables
TL;DR / Summary
About Page Link
Recommendations (10)
AI readiness recommendation preview...

Sponsored

Accessibility

WCAG 2.1 Compliance

Evaluates how accessible your website is for users with disabilities, based on WCAG 2.1 guidelines. Checks images, forms, keyboard navigation, ARIA roles, and color contrast.
C
68/100
9
Passed
4
Critical
0
Warnings
Images & Alt Text
20/20
Checks if images have descriptive alt text for screen readers and visually impaired users.
Semantic Structure
6/20
Evaluates proper use of HTML5 semantic elements (header, nav, main, footer) and heading hierarchy.
Forms & Inputs
15/15
Verifies form fields have labels, error messages are clear, and inputs are properly associated.
Color & Contrast
15/15
Tests text-to-background color contrast ratios against WCAG AA/AAA minimum requirements.
Keyboard & Focus
11/15
Ensures all interactive elements are reachable and operable via keyboard (tab, enter, escape).
ARIA & Roles
1/15
Checks correct use of WAI-ARIA attributes (roles, states, properties) for assistive technologies.
2 recommendations
  • Accessibility recommendation preview...

Carbon Footprint

SWDM v4 · Eco-Score

Carbon emissions estimated using the Sustainable Web Design Model v4 (SWDM v4). Factors in data center, network, and device energy across new and returning visitors. Grade thresholds based on HTTP Archive percentiles.
70/100
B
137 mg
CO₂e / view
1.3 MB
Page Weight
70%
Cleaner Than
New Visitor
157 mg
vs
Returning (cached)
78 mg
Annual (10K/mo)
16.4 kg
Emission Segments
Data Center
7 mg
Network
40 mg
Device
90 mg
Resource Breakdown
JavaScript
12.2 KB
Images
884.7 KB
CSS
327.0 KB
HTML
131.9 KB
Green Hosting Verified
Google Cloud
GWF Verified
3 recommendations
  • Carbon footprint recommendation preview...
B

Security Score

76%Good
Interactive

HTTPS

WAF

202d

Certificate Details

Type

Organization Validated (OV)

Certificate Authority

DigiCert Inc

Key Algorithm

RSA (2048 bit)

Signature

SHA-256 with RSA

TLS Version

TLSv1.3

HTTP Protocol

HTTP/2+H3

Valid From

10.10.2025

Valid Until

10.11.2026

OCSP Stapling

Enabled

Subject Alternative Names (2)

*.genesys.comgenesys.com

SHA-256 Fingerprint

6B:20:BB:60:BC:90:BA:BB:C6:D8:C2:5E:AE:7B:12:D1:16:4F:8F:17...

Top Recommendations

Security recommendation preview

HTTP Headers

Developer Console

alt-svc
h3=":443"; ma=86400
cf-cache-status
DYNAMIC
cf-ray🇩🇪 Frankfurt
9f06f49ed804d38d-FRA
content-encoding
📦 Gzip(gzip)
content-security-policy
default-src * 'unsafe-inline' 'unsafe-eval' data: blob:; fra...
content-type
text/html; charset=UTF-8
Good Warning Issue

Email Infrastructure

Mimecast

Score

93

SPF
DKIM
DMARC

DMARC Policy

Quarantine (Moderate)

MX Records (2)

us-smtp-inbound-1.mimecast.com
us-smtp-inbound-2.mimecast.com

Domain Information

genesys.com

Domain Age
28y 9m

Created

30.07.1997

Expires

29.07.2026

Last Updated

29.06.2025

Registrar

Nom-iq Ltd. dba COM LAUDE

DNSSEC
Not Enabled

Privacy & Compliance

OneTrust

Cookie Consent Banner
OneTrust
Privacy Policy
Terms of Service

GDPR Indicators

Cookie consent banner detected
CMP: OneTrust
Privacy policy page linked
Data Protection Officer mentioned

Mobile Compatibility

Viewport & Responsive Test

Tests how well your website works on mobile devices. Checks viewport configuration, responsive layout, touch targets, font readability, and simulates rendering across different screen sizes.
B
74/100
Mobile Friendly100 breakpoints
Viewport Meta
The viewport meta tag tells mobile browsers how to scale the page. Without it, mobile devices render at desktop width.
Responsive Design
Uses CSS media queries or flexible layouts to adapt content to different screen sizes automatically.
Touch Icons
Apple touch icons and favicons displayed when users add the site to their home screen on mobile devices.
Readable Font Size
Base font size should be at least 16px on mobile to ensure text is readable without zooming.
Relative Units
Using em, rem, %, or vw instead of fixed px values allows content to scale properly across screen sizes.
No H-Scroll Risk
No elements wider than the viewport that would cause horizontal scrolling on mobile devices.
Tap Targets OK
Interactive elements (buttons, links) are at least 48x48px with enough spacing to prevent accidental taps.
No Fixed Widths
No elements with fixed pixel widths that could overflow on smaller screens and break the layout.
Viewport
width=device-width, initial-scale=1, shrink-to-fit=no
2 recommendations
  • Mobile compatibility recommendation preview...

Typography & Readability

Roboto

WCAG Partial
77/100
Readability
/30
25/30

16px · LH 1.40

Hierarchy
/20
17/20

4x ratio · ✓ H1→H6

WCAG
/25
12/25

3.43:1 min contrast

Performance
/25
23/25

System fonts

Heading Font

Roboto

Sans64px

Body Font

Roboto

Sans16px

Contrast Ratio

3.43:1

1 issue

Reading Comfort

~36 CPL

Narrow lines
64px
h1
50px
h2
50px
h3
20px
h4
16px
p

✅ Excellent readability: 16px body text is ideal for all devices.

✅ Optimal line spacing: 1.40 ratio (ideal range 1.4–1.6).

⚠️ Hard to read: Flesch score 31/100. Simplify sentences for wider reach.

⚠️ Partial contrast: 1 elements below WCAG AA threshold (min 3.4:1).

✅ Perfect heading hierarchy: Sequential h1→h2→h3 with single H1 — ideal for SEO & accessibility.

✅ Strong hierarchy: Headlines are 4.0x larger than body text.

Flesch 31

Color Palette

3 unique colors
Light
#f9f8f4
Primary· 87.10000000000001%
#b5bac9
Secondary· 7.6%
#795757
Secondary· 5.2%

Business & Marketing Stack

3 Tools Detected

Advanced

Behavior Analytics

2

User behavior and product analytics

Privacy & Cookies

1

Cookie consent and privacy compliance tools

2

Categories

3

Total Tools

1

Enterprise

0

Mid-Market

Assessment: Well-developed marketing technology stack

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Scripts & Styles

4 Resources

4
Scripts
0
Styles
1
Async
1
Defer

Top Script Sources

genesys.com(2)cdn.intellimize.co(1)cdn.jsdelivr.net(1)

Website Identity

Genesys Cloud

Genesys Cloud

Organization

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations

1302 El Camino Real, Suite 300 Menlo Park, Menlo Park

94025, Menlo Park, CA

US

Location detected: 🇺🇸 United States, Menlo Parkvia schema_nap
Nom-iq Ltd. dba COM LAUDE📧 Mimecasten-usEst. 1990

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Last analyzed: 22 Apr 2026 at 19:15

Historical Analysis & Change Tracking