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freshdesk.com

https://freshdesk.com· First analyzed 12 Feb 2026· Updated 12 Feb 2026
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freshdesk.com
Desktop screenshot of freshdesk.com
Mobile screenshot of freshdesk.com
Mobile

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Hosting Provider

aws.amazon.com

IP Address

13.33.235.59

Server Location

🇺🇸 New York, United States

ASN

AS16509

Organization

AWS CloudFront (GLOBAL)

CDN

CloudFront

Nameservers

ns-1955.awsdns-52.co.uk.ns-350.awsdns-43.com.ns-514.awsdns-00.net.ns-1270.awsdns-30.org.

Performance

Page Speed

1.3 MB
70 requests

Image Optimization

WebP
0–49
50–89
90–100

Architecture Stack

Hybrid
SSG
Frontend
Framework
Next.js
CMS
Contentful
Infrastructure
Hosting
Amazon Web Services (AWS)
CDN
CloudFront

Technology Stack

10 Technologies Detected

Meta Frameworks

1

Tag Managers

1

Customer Support

1

Advertising

1

SEO Analysis

C64/100
9
3
1
F
freshdesk.comfreshdesk.com

Freshdesk: AI-powered platform for modern customer service | Freshw...

Freshdesk is an AI-powered customer service solution that’s easy to set up, simple to use, and built to boost agent productivity and deliver seamless custome...

Title truncated. Description truncated.
Title Length71 chars

Recommended: 50-60 chars

Description Length184 chars

Recommended: 120-160 chars

Issues (1)

  • Missing H1 tag - every page should have one H1

Crawlability

Sitemap
robots.txt

8 rules

Sitemap reference found

Allows all crawlers

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Sponsored

B

Security Score

76%Good
Interactive

HTTPS

No WAF

286d

Certificate Details

Type

Domain Validated (DV)

Certificate Authority

Amazon

Key Algorithm

RSA (2048 bit)

Signature

SHA-256 with RSA

TLS Version

TLSv1.3

HTTP Protocol

HTTP/2

Valid From

28.10.2025

Valid Until

25.11.2026

OCSP Stapling

Enabled

Subject Alternative Names (1)

*.freshworks.com

SHA-256 Fingerprint

AB:B5:55:3C:B8:7B:7A:3B:A2:1D:6D:00:90:57:A8:6D:80:3D:CB:9D...

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Security recommendation preview

HTTP Headers

Developer Console

age
1455
cache-control
🟡 0s(max-age=0, must-revalidate)
content-encoding
📦 Gzip(gzip)
content-security-policy
frame-ancestors 'self' *.freshworks.com *.freshdesk.com *.fr...
content-type
text/html; charset=utf-8
date
Thu, 12 Feb 2026 09:54:17 GMT
Good Warning Issue

Email Infrastructure

Google Workspace

Score

100

SPF
DKIM
DMARC

DMARC Policy

Reject (Strictest)

MX Records (5)

aspmx2.googlemail.com
aspmx3.googlemail.com
aspmx.l.google.com
alt1.aspmx.l.google.com

+1 more

Privacy & Compliance

OneTrust

Cookie Consent Banner
OneTrust
Privacy Policy
Terms of Service

GDPR Indicators

Cookie consent banner detected
CMP: OneTrust
Privacy policy page linked
Data Protection Officer mentioned

Typography & Readability

Roboto

78/100
Readability
/30
40/40

24px · LH 1.58

Hierarchy
/20
8/25
WCAG
/25
15/15

Contrast: undefined

Performance
/25
20/20

System fonts

Heading Font

Roboto

Sans

Body Font

Roboto

Sans24px

Contrast Ratio

--

Reading Comfort

~36 CPL

Needs attention
60px
h2
24px
h3
24px
p

✅ Excellent readability: 24px body text is ideal for all devices.

✅ Optimal line spacing: 1.58 ratio ensures comfortable reading.

✅ Excellent performance: System fonts eliminate font loading delays (better LCP).

✅ Consistent design: Single font family with weight variations is a modern best practice.

✅ Smart font loading: Using font-display: swap prevents invisible text during load.

✅ Protected text on images: Using gradient for readability.

Business & Marketing Stack

5 Tools Detected

Enterprise

Marketing Automation

1

Email marketing and automation platforms

Behavior Analytics

2

User behavior and product analytics

Privacy & Cookies

1

Cookie consent and privacy compliance tools

A/B Testing & Optimization

1

Experimentation and conversion optimization

4

Categories

5

Total Tools

3

Enterprise

0

Mid-Market

Assessment: Sophisticated marketing and sales technology infrastructure

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Scripts & Styles

20 Resources

20
Scripts
0
Styles
2
Async
16
Defer

Top Script Sources

local(16)googletagmanager.com(2)cdn-ukwest.onetrust.com(1)cdn.optimizely.com(1)

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Last analyzed: 12 Feb 2026 at 10:18

Historical Analysis & Change Tracking