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cfpb.gov

https://cfpb.gov· First analyzed 24 May 2026· Updated 24 May 2026
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cfpb.gov
Desktop screenshot of cfpb.gov
Mobile screenshot of cfpb.gov
Mobile

Sponsored

Hosting Provider

Akamai International, BV

IP Address

184.31.84.231

Site Location

🇺🇸 United Statesvia phone

Server Location

🇩🇪 Frankfurt am Main, Germany

ASN

AS16625

Organization

Akamai International, BV

Server

Envoy

Nameservers

a13-67.akam.net.a16-64.akam.net.a20-65.akam.net.a5-64.akam.net.+2 more

Performance

100

Core Web Vitals

Weight

First Contentful Paint
434 ms10%
Speed Index
564 ms10%
Largest Contentful Paint
—25%
Total Blocking Time
0.0 ms30%
Cumulative Layout Shift
0.00025%
134 KB
33 requests

Image Optimization

Lazy LoadResponsive
0–49
50–89
90–100

Architecture Stack

Monolithic
⚙️ SSR
Infrastructure
Hosting
Akamai International, BV

Progressive Web App

Web ManifestApple Touch Icon

Technology Stack

6 Technologies Detected

Analytics

3
Google Analytics
Google Analytics 4
Mouseflow

CSS Frameworks

1
Tailwind CSS

Tag Managers

1
Google Tag Manager

Advertising

1
Google Ads

SEO Analysis

B76/100
21
5
0
Meta Tags14/15
Content11/12
Headings8/8
Technical18/21
E-E-A-T0/7
Images3/7
Links5/5
URL5/5
Social3/5
Freshness2/4
Mobile4/4
Indexability3/3
C
cfpb.govcfpb.gov

Submit a complaint | Consumer Financial Protection Bureau

Find information and tools to submit a consumer complaint to the Consumer Financial Protection Bureau.

Title Length57 chars

Recommended: 50-60 chars (~344px / 580px)

Description Length102 chars

Recommended: 120-160 chars

Issues (0)

    5 issues found

    Upgrade to view details

    Local SEO

    Local Search Readiness

    17/100
    Poor
    5 11 1

    This site doesn't appear to be a local business. Local SEO signals are optional for non-local websites.

    Sponsored

    AI & LLM Readiness

    D50/100
    Bot Access
    20/25
    Machine Read.
    8/25
    Schema Data
    4/25
    Citation
    18/25

    AI Bot Access

    14/14 accessible
    AI Search
    OAI-SearchBot
    PerplexityBot
    Claude-SearchBot
    Gemini-Deep-Research
    DuckAssistBot
    Training
    GPTBot
    ClaudeBot
    Google-Extended
    Meta-ExternalAgent
    Bytespiderinfo
    Amazonbot
    Applebot-Extended
    CCBotinfo
    Fetch
    ChatGPT-User

    Machine Readability

    llms.txt
    llms-full.txt
    Semantic HTML
    Heading Hierarchy
    nav
    Text ratio:6%
    Words:1,638
    Token eff.:Optimal
    Depth:1/5

    Structured Data

    1 JSON-LD
    FAQPage×1.5microdataVideoObject

    Citation Readiness

    Opening Summary274w
    Descriptive Headingsavg 5.2w
    Canonical URL
    Open Graph3/3
    Twitter Card0/3
    Language Tag
    Publish Date
    Author Info
    Lists
    Tables
    TL;DR / Summary
    About Page Link
    Recommendations (9)
    AI readiness recommendation preview...
    Upgrade to view recommendations

    Sponsored

    Accessibility

    WCAG 2.1 Compliance

    Evaluates how accessible your website is for users with disabilities, based on WCAG 2.1 guidelines. Checks images, forms, keyboard navigation, ARIA roles, and color contrast.
    A
    85/100
    14
    Passed
    1
    Critical
    1
    Warnings
    Images & Alt Text
    20/20
    Checks if images have descriptive alt text for screen readers and visually impaired users.
    Semantic Structure
    17/20
    Evaluates proper use of HTML5 semantic elements (header, nav, main, footer) and heading hierarchy.
    Forms & Inputs
    15/15
    Verifies form fields have labels, error messages are clear, and inputs are properly associated.
    Color & Contrast
    15/15
    Tests text-to-background color contrast ratios against WCAG AA/AAA minimum requirements.
    Keyboard & Focus
    13/15
    Ensures all interactive elements are reachable and operable via keyboard (tab, enter, escape).
    ARIA & Roles
    5/15
    Checks correct use of WAI-ARIA attributes (roles, states, properties) for assistive technologies.

    Carbon Footprint

    SWDM v4 · Eco-Score

    Carbon emissions estimated using the Sustainable Web Design Model v4 (SWDM v4). Factors in data center, network, and device energy across new and returning visitors. Grade thresholds based on HTTP Archive percentiles.
    76/100
    A+
    14 mg
    CO₂e / view
    133.7 KB
    Page Weight
    95%
    Cleaner Than
    New Visitor
    15 mg
    vs
    Returning (cached)
    8 mg
    Annual (10K/mo)
    1.6 kg
    Emission Segments
    Data Center
    <0.001 g
    Network
    4 mg
    Device
    9 mg
    Resource Breakdown
    JavaScript
    35.0 KB
    Images
    2.6 KB
    CSS
    28.1 KB
    Fonts
    28.4 KB
    HTML
    39.7 KB
    Green Hosting Verified
    Akamai International, BV
    Provider Match
    3 recommendations
    • •Carbon footprint recommendation preview...
    Upgrade to view recommendations
    A

    Security Score

    89%Very Good
    Interactive

    HTTPS

    No WAF

    177d

    Certificate Details

    Type

    Organization Validated (OV)

    Certificate Authority

    DigiCert Inc

    Key Algorithm

    ECDSA (secp256r1) (256 bit)

    Signature

    ECDSA with SHA-384

    TLS Version

    TLSv1.3

    HTTP Protocol

    HTTP/2

    Valid From

    16.11.2025

    Valid Until

    17.11.2026

    OCSP Stapling

    Enabled

    Subject Alternative Names (20)

    cfpb.govapi.cfpb.govapi.consumerfinance.govbeta.cfpb.govbeta.consumerfinance.govcomplaintexplorer.consumerfinance.goveconlab.consumerfinance.govextranet.cfpb.gov+12 more

    SHA-256 Fingerprint

    89:62:31:CF:B1:EA:39:3B:BF:F8:17:E8:41:EF:1C:00:73:75:D7:6D...

    Top Recommendations

    Security recommendation preview

    Upgrade to view recommendations
    Upgrade to view header details

    HTTP Headers

    Developer Console

    content-encoding
    📦 Gzip(gzip)
    content-length
    40315
    content-security-policy
    script-src 'self' 'unsafe-inline' 'unsafe-eval' *.consumerfi...
    content-type
    text/html; charset=utf-8
    cross-origin-opener-policy
    same-origin
    date
    Sun, 24 May 2026 00:20:57 GMT
    Good Warning Issue

    Email Infrastructure

    Microsoft 365

    Score

    100

    SPF
    DKIM
    DMARC

    DMARC Policy

    Reject (Strictest)

    MX Records (3)

    cec-mtpe-01-03-p.inet.qwest.net
    stn-mtpe-01-03-p.inet.qwest.net
    cfpb-gov.mail.protection.outlook.com

    Domain Information

    cfpb.gov

    Domain Age
    15y 9m

    Created

    30.08.2010

    Expires

    09.07.2026

    Last Updated

    06.04.2026

    Registrar

    get.gov

    DNSSEC
    Not Enabled

    Privacy & Compliance

    Cookie Consent Banner
    Privacy Policy
    Terms of Service

    GDPR Indicators

    Privacy policy page linked
    Data Protection Officer mentioned

    Mobile Compatibility

    Viewport & Responsive Test

    Tests how well your website works on mobile devices. Checks viewport configuration, responsive layout, touch targets, font readability, and simulates rendering across different screen sizes.
    B
    76/100
    Mobile Friendly1 breakpoint
    Viewport Meta
    The viewport meta tag tells mobile browsers how to scale the page. Without it, mobile devices render at desktop width.
    Responsive Design
    Uses CSS media queries or flexible layouts to adapt content to different screen sizes automatically.
    Touch Icons
    Apple touch icons and favicons displayed when users add the site to their home screen on mobile devices.
    Readable Font Size
    Base font size should be at least 16px on mobile to ensure text is readable without zooming.
    Relative Units
    Using em, rem, %, or vw instead of fixed px values allows content to scale properly across screen sizes.
    No H-Scroll Risk
    No elements wider than the viewport that would cause horizontal scrolling on mobile devices.
    Tap Targets OK
    Interactive elements (buttons, links) are at least 48x48px with enough spacing to prevent accidental taps.
    No Fixed Widths
    No elements with fixed pixel widths that could overflow on smaller screens and break the layout.
    Viewport
    width=device-width, initial-scale=1, minimum-scale=1
    1 recommendation
    • •Mobile compatibility recommendation preview...
    Upgrade to view recommendations

    Typography & Readability

    Source Sans 3 Variable

    WCAG AA
    85/100
    Readability
    /30
    24/30

    16px · LH 1.38

    Hierarchy
    /20
    19/20

    2.12x ratio · ✓ H1→H6

    WCAG
    /25
    22/25

    4.59:1 min contrast

    Performance
    /25
    20/25

    1 font · 1 req

    Heading Font

    Source Sans 3 Variable

    Sans34px

    Body Font

    Source Sans 3 Variable

    Sans16px

    Contrast Ratio

    4.59:1

    WCAG AA (≥4.5:1)

    Reading Comfort

    ~38 CPL

    Narrow lines
    34px
    h1
    26px
    h2
    22px
    h3
    18px
    h4
    16px
    p

    ✅ Excellent readability: 16px body text is ideal for all devices.

    ⚠️ Tight line spacing (1.38). Increase to 1.4–1.6 for better readability.

    ✅ WCAG AA contrast: All text meets 4.5:1 ratio (min 4.6:1).

    ✅ Perfect heading hierarchy: Sequential h1→h2→h3 with single H1 — ideal for SEO & accessibility.

    ✅ Strong hierarchy: Headlines are 2.1x larger than body text.

    ✅ Lean font stack: 1 font families keeps load times fast.

    Buy on MyFontsFlesch 58

    Color Palette

    5 unique colors
    Light
    #ffffff
    Background· 44.400000000000006%
    #e1efd8
    Primary· 34.1%
    #6f8f83
    Secondary· 9.8%
    #eff6ed
    Secondary· 1.8%

    Business & Marketing Stack

    3 Tools Detected

    Growing

    Behavior Analytics

    3
    Google Tag ManagerFree
    Google AnalyticsFree
    MouseflowSMB

    User behavior and product analytics

    1

    Categories

    3

    Total Tools

    0

    Enterprise

    0

    Mid-Market

    Assessment: Growing marketing technology adoption

    Sponsored

    Scripts & Styles

    18 Resources

    17
    Scripts
    1
    Styles
    6
    Async
    0
    Defer

    Top Script Sources

    local(7)googletagmanager.com(4)youtube.com(3)cdn.mouseflow.com(1)google-analytics.com(1)

    Website Identity

    Having a problem with a financial product or service? – consumerfinance.gov

    VideoObject

    Learn about the CFPB’s complaint process, and how to submit a complaint to the CFPB. Consumers’ complaints and companies’ responses provide the CFPB with insights about the types of challenges consumers are experiencing with financial products and services and how companies are responding to consume

    +1-855-411-2372
    15 years old
    Location detected: 🇺🇸 United Statesvia phone
    get.gov📧 Microsoft 365en

    Sponsored

    Last analyzed: 24 May 2026 at 00:21

    Historical Analysis & Change Tracking